Yury Kharchenko Email & Phone Number

Ireland

Ireland

Dublin, County Dublin, Ireland

• Collaborating with a team of +30 people in Ireland and other cross-functional teams abroad to align the goals and identify opportunities.
• Investigating issues reported by partners such as video transcoding, monetization, policy enforcements or performance questions by troubleshooting and implementing optimal solutions.
• Driving workstreams by conducting key analysis to assess drop in revenue and performance, client engagement and other usual or unexpected events by recommending appropriate corrective actions.
• Supporting the analytics team in operational tasks, including data collection, data management and process improvements
• Prioritising and managing many open cases at one time.

Nokia, Dublin 15

• Full accountability and responsibility for the entire Business unit operations at Nokia Dublin to ensure the exceptional customer service is being delivered.KEY ACHIEVEMENTS: Aligned the Marketing Mix with the focus on.
• Collecting & evaluating data from multiple sources
• Analysing and validating of data to establish the financial position(E.g. Liquidity, Efficiencies, Return on Investment)
• Investigating and resolving
• Day-to-day cash reconciliation
• Implementing new business processes

Dublin, County Dublin, Ireland

Alcatel-Lucent, Dublin 15

• Full accountability and responsibility for the entire Business unit operations at Alcatel-Lucent to ensure the exceptional customer service is being delivered.KEY ACHIEVEMENTS: Established the Alcatel-Lucent business.
• CUSTOMER SERVICEHaving had achieved personal synergy with the clients, I managed to establish consumer relationships that resulted in customer retention.
• BOOKKEEPINGManaged purchases, entry of delivery receipts and invoices, general ledger analysis, research, investigation & resolution. Controlled the P&L account by keeping a close focus on the profit margin.
• PLANNINGSuccessfully introduced “Just in time” inventory planning model to minimise potential of stock outs. Strengthened the B2B relationship with suppliers by directly engaging with sales reps.
• TALENT MENTORING AND TRAININGOn-the-job training happened to be the most effective method of training. Results: increased accountability and productivity.

Cadbury, Dublin 5

• Responsible for the entire Business unit operations at Cadbury to ensure the exceptional customer service is being delivered. Improved cash handling, card transactions, banking and transaction/sales reporting processes.
• Organised, led and motivated the team
• Planned staff shifts and rosters
• Prepared budgets and establish financial targets and forecasts
• Planned menus in consultation with chefs

Coyle Hamilton Willis, Dublin 4

• Fostered customer focus culture
• Engaged in financial reporting
• Maintained files and undertaking administration tasks
• Worked with management to ensure cost effective pricing to generate positive revenue
• Supervised staff to provide high quality service standards
• Placed orders from nominating suppliers

Level 8, Higher Diploma In Science In Data Analytics, First Class Honours 1:1

Business Analysis and Communication Business Data Analysis (Statistics) Introduction to Data Analytics (SQL) Programming for big data (R).

Bachelor Of Business Studies - Bbs, Business Administration, Management And Operations, First Class Honours, Gpa 3.58

Bachelor Of Arts - Ba, Linguistics