Yury Titov Email and Phone Number

- Leveraging a strong knowledge of Microsoft’s product landscape, solutions to address customer needs.- Acting as a trusted technical advisor for educational customers. Key customers support and relationships expanding aimed at business growth and cloud services consumption. Sales plan execution.- MW strategy planning and execution in the education segment. Estimation, tracking and executing targets of Microsoft cloud services usage.- Acting as a bridge between Microsoft product teams and customers for proper products/technologies landing and future developing. Local competitive products landscape evaluation.- Orchestrating internal Microsoft resources and partners during Proof of Concepts and production deployments.- Development of the partner ecosystem through skilling and creation of new educational solutions.- Local academic initiatives support and developing. Driving special projects targeted at new values and workloads proposition.- Customer skilling: Workshops (Teams, Office 365, security) delivery and onboarding of current and new targeted customers.- Planning and participation in marketing activities aimed at popularizing Microsoft technologies in the education segment, knowledge transferring and cloud services usage growth.

- Full project cycle support: presale, sale, implementation, consumption.- New breakthrough vendors and solutions development and adoption.- Strategic planning of UC/video services for major accounts.- Marketing activities participation.

Work Area.► Partner support: • Resolution of product/service/portfolio related questions from partners. • Partner technical skills improvement: local meetings, tech. summits, webinars. • Pricing, licensing, product migrations, homologation, local availability, etc. questions.► Technical expertise: • Extensive knowledge of company strategy and product portfolio. • Maintaining technical skills of comprehensive set of product lines, solutions, company alliances. • Positioning against competitors (Cisco, Avaya, Huawei), concurrent solution quoting. • Working closely with solution architects and related product managers.► High-touch customer support: • Selected partner support. • Close work with customer technical staff. • Strategy planning in terms of video/UC service. • New features/solutions/product testing and demonstration.► Marketing activities: • Producing and giving general and special presentations. • Strong presentations skills. • Public exhibitions/forums participation, demo booth building.

Work area: • Systems Engineer Group manager. Specialities: voice, video, unified communications (UC), AV. • Incoming requests distribution. • Completion control of group projects. • Technical skills matrix maintenance. • New employees hiring.

Work Area – pre-sale/post-sale/other activities: • Analyzing and evaluating customers' business and technical requirements.• Design of multisite/multivendor IP-telephony solutions (based on Cisco, Avaya, NEC, Sagemcom, Acme Packet, Ascom, etc. equipment) with additional services.• Design of UC solutions (Cisco Jabber/Webex, Microsoft Lync) integrated with IP-telephony or independent.• High/low level design documentation producing (including GOST).• Using virtualization technologies in projects according to vendors' recommendation.• Specification and commercial proposals development.• Technical support and providing filed/systems engineer control during project implementation.• Critical and complex work coordination: planning and maintenance (multivendor integration, migrations, upgrades etc.).• Internal/external presentation giving and workshop conducting.• Technical research of new products and solutions for company’s portfolio (NEC, Sagemcom, Ascom).• Different marketing activities connected to the group.

Work Area: IP-telephony and UC systems design and implementation (Cisco, Nortel, Microsoft); specification development; technical support on implementation phase of project; customer consulting and site survey.

Work Area: Telephony (mainly Cisco, Nortel), video conferencing (Polycom) and base networks (Cisco) equipment implementation and maintenance.

Work area: Training of employees of Federal Treasury Agencies (Subdivision of Russian’s Ministry of Finance). Course content: Basic LAN and WAN networking technologies (Cisco).

Work Area: Cisco equipment (routers, switches) implementation and maintenance; technical documentation development.