Yury Kulikov Email and Phone Number

- Develop and execute the company's international business development strategy.- Identify and qualify new market opportunities.- Build and manage relationships with key partners and customers.- Oversee the company's international sales and marketing efforts.- Manage the international budget.- Develop and implement international marketing and sales strategies.- Track and measure the results of international marketing and sales campaigns.- Manage customer relationships.- Stay up-to-date on industry trends and developments.- Identify and assess potential risks and opportunities.- Represent the company at industry events and conferences.

- Key Account Management (Russian Telecom)- Direct Sales- Relationships with distributors - Prepare sales action plans and strategies- Maintain sales activity records and prepare sales reports- Ensure customer service satisfaction and good client relationships- Follow up on sales activity- Perform quality checks on product and service delivery- Monitor and report on sales activities and follow up for management (Sales Reports, PML, P&L)- Conduct market research and surveys- Participate in sales events- Controls expenses to meet budget guidelines.

ISO / Telecom.Hardware, Software Solutions, Outsourcing, MPS - Key Account Management (Russian Telecom)- Direct Sales- Relationships with distributors - Prepare sales action plans and strategies- Maintain sales activity records and prepare sales reports- Ensure customer service satisfaction and good client relationships- Follow up on sales activity- Perform quality checks on product and service delivery- Monitor and report on sales activities and follow up for management (Sales Reports, PML, P&L)- Conduct market research and surveys- Participate in sales events- Controls expenses to meet budget guidelines.

Pharma distribution, FMCG, Telecom• Supervision of 40+ employees / direct reporting• Represent company in complex business negotiations involving customers, vendors, and partners. • Draft standard and non-standard contracts, including sales, purchasing, licensing, teaming, partnering, reselling and other transactional agreements. • Analyze contract terms and conditions to assess business risks, develop pricing strategy, and support contract compliance efforts. • Provide counseling and advice to management concerning contractual rights and obligations specified in RFPs/RFIs. Recommend appropriate exception strategies for inclusion in proposals. • Interface with client contracting officers and technical support staff to review, mediate, and resolve contract related issues. • Secure proper approval for non-standard contract clauses in key risk areas. Also ensure conformity and consistency in application of ACS legal and business policies and practices. • Ensure compliance with internal corporate control policies.

- Prepares project execution plans and ensures projects are completed on schedule, within budget and meet technical requirements. Manages budget and schedule.- Identifies and engages appropriate technical and business resources needed for successful project execution. Manages project resources.- Leads regular project reviews with customers and stakeholders, including senior IT and business leaders. Coordinates and maintains program communications. Documents and reviews lessons learned.- Identifies and establishes effective internal and external relationships to accomplish project objectives with strict adherence to corporate policy and procedures.- Establishes and meets Project Office goals and objectives.Manages and assesses project risk. Maintains project repositories.

- Owns delivery of service.- Provides focus for SLA management and customer satisfaction within the account. Ensures the information systems and the review structures for SLAs and client satisfaction are in place and effectively utilized.- Continuous and demonstrated improvement of productivity resulting in increased cot effectiveness and value. Being able to evidence these savings within the account.- Provides leadership and support for new business opportunities. - Leads the activities of service delivery teams to ensure budgets are managed effectively and that opportunities for leveraging economies of scale across GDO are maximized. - Advises others on the most efficient and cost effective ways to implement and deliver service to maximize profitability.- Champion of service delivery best practice, reviews and processes- Provides expert problem management support to the most difficult, high profile customer issues. Ensures root-cause analysis is conducted and that a corrective action plan is followed through with any learning applied for future benefit.- Leads on continuous improvement and innovation of service delivery processes and standards across the business.- Champions team-working, reuse, knowledge sharing and promotes the increased use of Shared Services capability.- Directly leads, motivates, mentors, coaches, and manages other service delivery team members (directly or indirectly) to build business capability. Ensures high caliber people are in the right roles.- Maximizes account growth activity

• Accomplishes IT operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Achieves IT operations operational objectives by maintaining current system; evaluating, recommending, testing and installing new technology; contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.• Meets IT operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Determines IT operations service requirements by analyzing needs of users/departments; prioritizing modifications to core system applications; resolves organizational conflict; developing and implementng documentation requirements for problem resolution.• Improves quality results by evaluating and upgrading processes; directing changes.• Provides information by collecting, analyzing, and summarizing data and trends in new technologies for storage architecture, capacity, and response time.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Accomplishes information systems and organization mission by completing related results as needed.