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Peter Ma Email & Phone Number

Retention Associate specializing in customer satisfaction and retention at ChiroTouch

Location: San Diego, California, United States 8 work roles 2 schools

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✓ Verified Jul 2026 3 data sources Profile completeness 100%

Current company

ChiroTouch

Role

Retention Associate specializing in customer satisfaction and retention

Location

San Diego, California, United States

Who is Peter Ma? Overview

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Quick answer

Peter Ma is listed as Retention Associate specializing in customer satisfaction and retention at ChiroTouch, based in San Diego, California, United States. AeroLeads shows a matched LinkedIn profile for Peter Ma.

Peter Ma previously worked as Retention Associate Manager at Chirotouch and Member Experience Associate at Calibrate. Peter Ma holds Bachelor'S Degree, Communication, General from University Of Arizona.

Company email context

Email format at ChiroTouch

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ChiroTouch

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Profile bio

About Peter Ma

At ChiroTouch, my focus is on enhancing client retention and satisfaction, specializing in mitigating escalated concerns and maximizing subscription value. With a background in Communication and Public Health from the University of Arizona, I leverage active listening and attention to detail to deliver tailored solutions and foster long-term customer relationships.My role involves meticulous management of legal documents and SalesForce cases, ensuring every client interaction is handled with the utmost professionalism. The skills honed during my academic journey and my commitment to customer success drive my goal to elevate every user experience and contribute to our team's achievement in client retention.

Listed skills include Leadership, Management, Public Speaking, Project Management, and 1 others.

Current workplace

Peter Ma's current company

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Chirotouch

Retention Associate specializing in customer satisfaction and retention

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Company profile

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8 roles

Peter Ma work experience

A career timeline built from the work history available for this profile.

Retention Associate Manager

Current

Chirotouch

San Diego, Ca, Us

- Focused on creating and sending legal documents that assist clients to migrate from one service to another.- Working within SalesForce to ensure that all cases are handled and the appropriate responses are given to clients that are requesting answers and solutions. - Ensuring the satisfaction of all clients, specializing in retaining escalated customers and upselling company subscriptions- Verifying all customer products and identifying the date of sale and renewal in order to clearly convey the necessary information to all customers- Calling clients in order to provide excellent customer service, especially in cases where they are escalated

Aug 2023 - Present

Member Experience Associate

Calibrate

New York, Ny, Us

Worked to assist members in various areas of the program, including tech support, refunds, and cancellations.Also worked on the retention team to assist in keeping members within the program and responding to their concerns in an appropriate amount of time

Nov 2021 - Jul 2022

Student Intern

Safer University Of Arizona

Worked to interview patients who have tested positive for COVID-19. Goal was to gather information for the Arizona Department of Health Services in order to assess the population and statistics for individuals affected by COVID-19. Also helped to spread more awareness of ways to prevent the spread of the virus.

Aug 2020 - May 2021

Avid Tutor

Tucson Unified School District (Tusd1.Org)

Tucson, Arizona, Us

Work with students and teachers at schools in TUSD to help students understand the information they learn in school. Made sure that each student was able to follow along and assisted in homework, tutorials, and other tutoring sessions when needed.

Aug 2019 - May 2021

Associate Director Of Operations

Tedxuofa

Tucson, Az, Us

Work with the logistical and operational aspect of TedxUofA. Lead a team to look for venues, event planning, communication with different speakers, as well as making sure that the overall event is running smoothly.

Apr 2018 - May 2021

Supervisor

Az Saferide

Worked as both a driver and supervisor. As a driver, made sure that passengers were safely transported from one location to another. As a supervisor, made sure all operations ran smoothly for the assigned shifts. Made sure cars were all in place and all the gear was accounted for. Was also responsible for starting shift briefs and end of shift statistics.

Sep 2019 - Nov 2020

Cs Student Assistant

Department Of Computer Science At The University Of Arizona

Tucson, Az, Us

Help with necessary tasks and projects.

Feb 2019 - Feb 2020

Enrollment Specialist

Arizona Smoker'S Helpline

May 2018 - Mar 2019

2 education records

Peter Ma education

Bachelor'S Degree, Communication, General

University Of Arizona

Public Health

W.A. Franke Honors College

FAQ

Frequently asked questions about Peter Ma

Quick answers generated from the profile data available on this page.

What company does Peter Ma work for?

Peter Ma works for ChiroTouch.

What is Peter Ma's role at ChiroTouch?

Peter Ma is listed as Retention Associate specializing in customer satisfaction and retention at ChiroTouch.

Where is Peter Ma based?

Peter Ma is based in San Diego, California, United States while working with ChiroTouch.

What companies has Peter Ma worked for?

Peter Ma has worked for Chirotouch, Calibrate, Safer University Of Arizona, Tucson Unified School District (Tusd1.Org), and Tedxuofa.

How can I contact Peter Ma?

You can use AeroLeads to view verified contact signals for Peter Ma at ChiroTouch, including work email, phone, and LinkedIn data when available.

What schools did Peter Ma attend?

Peter Ma holds Bachelor'S Degree, Communication, General from University Of Arizona.

What skills is Peter Ma known for?

Peter Ma is listed with skills including Leadership, Management, Public Speaking, Project Management, and Strategic Planning.

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