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Peter Ma is listed as Retention Associate specializing in customer satisfaction and retention at ChiroTouch, based in San Diego, California, United States. AeroLeads shows a matched LinkedIn profile for Peter Ma.
Peter Ma previously worked as Retention Associate Manager at Chirotouch and Member Experience Associate at Calibrate. Peter Ma holds Bachelor'S Degree, Communication, General from University Of Arizona.
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At ChiroTouch, my focus is on enhancing client retention and satisfaction, specializing in mitigating escalated concerns and maximizing subscription value. With a background in Communication and Public Health from the University of Arizona, I leverage active listening and attention to detail to deliver tailored solutions and foster long-term customer relationships.My role involves meticulous management of legal documents and SalesForce cases, ensuring every client interaction is handled with the utmost professionalism. The skills honed during my academic journey and my commitment to customer success drive my goal to elevate every user experience and contribute to our team's achievement in client retention.
Listed skills include Leadership, Management, Public Speaking, Project Management, and 1 others.
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San Diego, CA, US
- Focused on creating and sending legal documents that assist clients to migrate from one service to another.- Working within SalesForce to ensure that all cases are handled and the appropriate responses are given to clients that are requesting answers and solutions. - Ensuring the satisfaction of all clients, specializing in retaining escalated customers.
New York, NY, US
Worked to assist members in various areas of the program, including tech support, refunds, and cancellations.Also worked on the retention team to assist in keeping members within the program and responding to their concerns in an appropriate amount of time
Worked to interview patients who have tested positive for COVID-19. Goal was to gather information for the Arizona Department of Health Services in order to assess the population and statistics for individuals affected by COVID-19. Also helped to spread more awareness of ways to prevent the spread of the virus.
Tucson, Arizona, US
Work with students and teachers at schools in TUSD to help students understand the information they learn in school. Made sure that each student was able to follow along and assisted in homework, tutorials, and other tutoring sessions when needed.
Tucson, AZ, US
Work with the logistical and operational aspect of TedxUofA. Lead a team to look for venues, event planning, communication with different speakers, as well as making sure that the overall event is running smoothly.
Worked as both a driver and supervisor. As a driver, made sure that passengers were safely transported from one location to another. As a supervisor, made sure all operations ran smoothly for the assigned shifts. Made sure cars were all in place and all the gear was accounted for. Was also responsible for starting shift briefs and end of shift statistics.
Tucson, AZ, US
Help with necessary tasks and projects.
Quick answers generated from the profile data available on this page.
Peter Ma works for ChiroTouch.
Peter Ma is listed as Retention Associate specializing in customer satisfaction and retention at ChiroTouch.
Peter Ma is based in San Diego, California, United States while working with ChiroTouch.
Peter Ma has worked for Chirotouch, Calibrate, Safer University Of Arizona, Tucson Unified School District (Tusd1.Org), and Tedxuofa.
You can use AeroLeads to view verified contact signals for Peter Ma at ChiroTouch, including work email, phone, and LinkedIn data when available.
Peter Ma holds Bachelor'S Degree, Communication, General from University Of Arizona.
Peter Ma is listed with skills including Leadership, Management, Public Speaking, Project Management, and Strategic Planning.
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