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Experienced creative and technician, with a demonstrated history of working in the consumer electronics industry. Strongly skilled in the communications, both digital and public.
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Vp, Admissions SolutionsEmbark Corporation Nov 2022 - Present• Expanded role to general management of our admissions solutions, including oversight of finance and product management.
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Client Experience ManagerEmbark Corporation Oct 2021 - Nov 2022New York, Ny, United States• Led discussions with potential clients about Embark Campus• Managed our implementation team, who configure applications on behalf of our clients• Managed our client and applicant support teams
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Professional Learning Specialist - Career ExperienceApple Jun 2021 - Oct 2021• Five month career experience working with the Apple Professional Learning team• Designing and delivering instructional courses for educators K-12• Coaching educators by providing insight on integrating iOS into their lesson plans• Co-Facilitated the Apple Summer Learning Series• Assisted coordination of Apple Leadership Learning Summit -
Creative ProApple Jan 2019 - Oct 2021Queens, New York, United States• Hosting Today at Apple sessions, teaching product skills with a “hands off ” approach in a group setting• Unlocking creativity by teaching sessions in photography, video, coding, art & design, music, and health• Determining opportunities, planning initiatives to grow attendance, and promote awareness of Today at Apple• Working with schools to plan Field Trips/Teacher Tuesdays; furthering children's education with Apple Camp• Training the Creative team by learning, rehearsing, and reviewing sessions to ensure transformative experiences
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Business Pro - Career ExperienceApple Sep 2020 - Dec 2020• Created and maintained relationships with small and medium businesses, primarily over the phone• Engaged over 300 accounts quarterly, and offering curated solutions through Apple and affiliated third parties• Maintained a knowledge of retail systems, including leasing through CIT, and recycling through Phobio• Led the market in lead engagement, lead conversion, and Custom Store creation• YoY, generated record holiday sales (+700% growth) during the launch of iPhone 12 series
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Technical ExpertApple Feb 2018 - Dec 2018Queens, New York, United States• Conducted repair of devices, replacing components including displays, cameras, and batteries• Collaborated with management to increase team morale through routine training sessions• Nurtured a feedback culture by working with teammates one on one to assess their areas of growth
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Technical SpecialistApple Dec 2016 - Jan 2018Queens, New York, United States• Assessed customer’s support needs, providing personalized experiences for 25 customers on average daily• Acknowledged customer’s concerns, aligning with them to fortify their relationship with the company• Diagnosed and troubleshot hardware and software issues on both mobile devices and computers
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SpecialistApple Jun 2015 - Nov 2016Queens, New York, United States• Engaged one-on-one with customers probing for needs and offering solutions in a fast paced environment• Coordinated with a team to maximize individual and team productivity• Operated POS system on a daily basis, controlling multiple financial transactions
Yusef Syed Skills
Yusef Syed Education Details
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Frequently Asked Questions about Yusef Syed
What company does Yusef Syed work for?
Yusef Syed works for Embark Corporation
What is Yusef Syed's role at the current company?
Yusef Syed's current role is VP, Admissions Solutions at Embark Corporation.
What is Yusef Syed's email address?
Yusef Syed's email address is ys****@****ple.com
What is Yusef Syed's direct phone number?
Yusef Syed's direct phone number is +134722*****
What schools did Yusef Syed attend?
Yusef Syed attended Pace University - Lubin School Of Business.
What skills is Yusef Syed known for?
Yusef Syed has skills like Customer Relations, Teamwork, Adobe Creative Suite, Microsoft Office, Autodesk Inventor, Autodesk Maya, Customer Service, Microsoft Excel, Microsoft Word, Powerpoint, Communication, Event Planning.
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Yusef Syed
Center Valley, Pa
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