Yuset Romo Email & Phone Number

I have more than 15 years of experience. I have worked in multiple industries like insurance, hospitality, and real estate. In those roles, I have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. My work-related and educational experiences have helped me improve my leadership skills, allowed me to gain organizational skills, and provided me with extensive knowledge of how to upsell services and goods to potential clients. As well as equipped me with superior organizational facilities and time management skills.Additionally, I am adept at Consulting with customers to evaluate their needs, determine the best services, and suggest additional services that may be of interest. Exceeding quotas for calls taken, upgrades processed, and applications completed. Maintaining up-to-date knowledge of services, procedures, and regulations to ensure accurate and effective service. Cross-training in order to assist other departments or in other roles as needed.I am the person whom many of my colleagues would go to when they had an issue with a customer that couldn’t be solved. Whether it was making a customer feel satisfied after receiving the wrong order or helping a demanding customer, I was able to make it right. I am a self-starter and excel at handling customer inquiries, policy changes, and resolving conflicts quickly. I hope to bring first-rate customer service to your clients and support your business goals.I have been praised by supervisors for my outstanding problem-solving skills that allow me to respond to customer complaints or issues in a professional manner and offer resolutions.

Listed skills include Real Estate, First Time Home Sellers, Single Family Homes, Multi Family Properties, and 10 others.