Yusra Khan Email & Phone Number

Pakistan

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

Brainstorm and Develop innovative ideas for events, and activations which will be crowd puller and beneficial for mall. Examples include hosting a captivating Mango Festival that draws in a large audience and enhances the mall's appeal.Identify brands that align with the events theme and approached them for participation, specifically in terms of BTL placement and Gifting Support. Generate leads and cultivating strong relationships to foster successful collaborations between Brand X Dolmen with brand key persons.Design & Create comprehensive event presentations that encompass all aspects, such as innovative setup concepts, strategic brand partnerships, meticulous budget planning, well-defined timelines, and the essential resource needs.Take a proactive approach to leverage the "Dolmen" social media presence strategically and foster collaborations with brands, aiming for mutually beneficial outcomes. Which leads to significant savings in gifting costs. Notable successful brand collaborations include Westpoint, Posch care, Tortoys, Super Power, Connatural, and several others.Prepare thorough Post-analysis report at the conclusion of each event which will showcase a comprehensive overview of these metrics Footfall Growth, Total Number of Return on Investment (ROI), Involvement of Celebrities, Media Coverage, Engagement with Bloggers/Influencers, and the Number of Gifts Distributed throughout the event.Utilize the robust presence of "Dolmen" to collaborate with brands and secure major deals and sponsors during prominent events.An exemplary case of this success is the fruitful collaboration initiated by me with "Candyland" for the "DOLMEN Candy House" during "DSF" . Free candies distribution for all the visitors at each Dolmen's.Coordinate with vendors regarding the mall SOPS to ensure every setup executed safely, efficiently, and timely.Ensure and oversee the end-to-end execution of activations by internal / external tenants.

Actively identify and approach potential tenants, including local businesses, startups, and established instagramable brands, to discuss short-term leasing opportunities within the mall.Maintain records of leasing activities (Existing tenant details, Escalation Periods, Rentals etc) tenant inquiries, and financial transactions.Providing Comprehensive reports to management regarding the (ROI) for the short-term leasing within the mall.Engage in effective negotiations with prospective tenants, ensuring terms and conditions align with mall guidelines and policies.Foster strong relationships with existing and potential tenants, addressing their concerns, providing information about available spaces, and promoting the benefits of leasing within the mall.Prepare and manage leasing documentation, including lease agreements, licenses, and other legal paperwork, ensuring accuracy and compliance.Collaborate with the marketing team and develop promotional strategies which attract existing tenants for the participation and ultimately enhance the mall's appeal to shoppers.As a Casual Leasing Lead, deliver an exceptional customer service to tenants throughout their leasing experience, addressing their day to day issues that may arise promptly.Work Closely with Finance team to facilitate payment recoveries, tenant renewals, and tenant replacements.

Identify and finalize Digital agency with Line Manager that will handle all aspects of social media work, including idea development, content creation, content boosting, and event coverage through photography and videography (mall décor/setup).Work closely with Digital agency before every event to brainstorm and develop content ideas for pre and post video shoots.Maximize the utilization of all branding mediums available at the mall to efficiently and effectively communicate event details and perks to the visitors.Develop, Coordinate, and Conclude the design and Production of Marketing Materials for Events, including Souvenirs for occasions like Ramadan, 14th August, and the Dolmen Shopping Festival.Work Closely with Events team on the promotion and successful implementation of impromptu Marketing events and campaigns aimed at boosting brand awareness and increasing footfall. One such example is the highly successful "Junior Chef Sequel 2" event.Plan & Create compelling and engaging content which aligned with the event theme by collaborating with various Bloggers, Influencers, & Media Channels to effectively promote DOLMEN events. For Example Dolmen Beauty FestivalEnlisting a renowned influencer or celebrity to represent Dolmen Campaigns as the face of “Dolmen” within the allocated budget.Securing top-tier media channels to cover significant events of DOLMEN. Including the Dolmen Shopping Festival and the Dolmen Independence Day event.Establishing fruitful collaborations with media channels, particularly by participating in "Morning Shows" to amplify the presence of "Dolmen" and effectively inform the public about its ongoing and upcoming campaigns.Devise and implement a Bloggers Meet and Greet strategy during Dolmen's major events to generate substantial reach and engagement.Manage the distribution of press releases, media kits, and other communication materials to enhance the “Dolmen” media presence.

Create, Plan,and Execute innovative events that are highly requested by the community. These Events drive active community involvement and enthusiastic participation. Examples of such events are Art Gala and Dolmen Junior Chef (Sequel 1)Develop and Execute a comprehensive strategy with team to significantly enhance Dolmen Presence, boost Community Engagement and successfully achieving community engagement objectives. School Drive - Dolmen Shopping Festival.Develop and implement effective engagement ideas for Schools & Communities to collaborate with a Mall enhance ROI and support Food court business. School Field Trips, Annual Functions, Happy Hours Deals, & Dolmen Birthday Celebrations.Identify relevant (event-related) communities and foster collaborations with them to expand the audience reach of community engagement events.Build and maintain strong relationships with key community leaders, members and their organizations to discover fresh concepts and initiatives that will engage the community at the highest level.Develop and Execute captivating community events that not only foster strong engagement but also enhance ROI. Dolmen Bazaar, Mango Festival.Assist in the smooth execution of significant events, adhering to assigned responsibilities as directed by the Line Manager. This includes overseeing activity management (Games/lucky draw) and maintaining control over Gift inventory during major events.Facilitate a harmonious relationship between Dolmen and the Community through mutually beneficial collaboration, striving for win-win outcomes. Develop events that not only support but also contribute to the achievement of objectives for both organizations.Works closely with Events team to co-create and successfully execute major Dolmen events.

Achieving client relationship targets and KPI’s as set by CMO.Working closely with Account Managers and Marketing team.Updating the CMO and ensuring account managers are aware of changes within clients.Liaising with internal departments to ensure client needs are fulfilled effectively.Escalating and resolving areas of concern as raised by clients.Planning and execution of Events according to the standard of the mall.Managing external agencies and ensuring commercial goals are met.Understand customer/Client needs and develop plans to address them.Identify key staff in client companies to cultivate profitable relationships.Attending meetings with clients to build relationships with existing accounts.Letting clients know about other products the mall offers.Carrying out client satisfaction surveys and reviews.Approach potential customers to establish relationships.Bring in new and creative ideas for the mall to prosper.Generating revenue for the mall via activation and branding of different companies.Arranging sponsorships for the events organized by the mall from existing or new accounts. Make sure that mall brands are not providing false/misleading/detrimental information to customers.Forwarding Customer complaints to their respective department.

Pakistan

• Relationship Building with Clients/Brands/Brand Managers• Managing the Project Team• Relationship Building with Creative Agencies, Printing Houses & Vendors• Marketing Strategy Implementation• Recruiting Project Staff & Vendors• Devising Nationwide/Regional Plans for Clients OOH Campaign Brief.• Maintain a good working relationship with new clients.• Identifying and Building New Business Partnerships• Develop business proposals for existing and new customers• Participate in forums related to the industry; conferences and client discussions. In other words, act as a representative of the company• Respond to queries and complaints from clients as regards the company’s products; this should be done in a timely fashion• Develop comprehensive knowledge about the business and its development practices, its marketing activities, prospective clients, and the trends for the industry• Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

Pakistan

Maintaining and developing client-business relationships. Interact and correspond with prospective clients.Identify decision makers, services and products to meet client issues.Direct development of client customized solutions.Negotiate with client for efficient services delivery at profitable fees.Negotiate with client to execute contact.Prepares Presentations by collecting, analyzing, and summarizing information.Contributes to team effort by accomplishing related results as needed.Respond to client inquiries and find solutions to client issues such as those dealing with billing.

Pakistan

Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.Maintains database by entering, verifying, and backing up data.Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.Contributes to team effort by accomplishing related results as needed. Solve Customer Queries by Calls and Emails . Do Followups to Old clients and let them know about our upgraded services.

Pakistan

In my Position as an immigration Consultant for Star consultants I am responsible to do the assessment of my clients CV for Australia Canada or any other country where they want to apply thier immigration, sending them the eligibility report conducting meeting with different clients bringing out their NOC of abroad and doing cold calls for schedule a meeting ..i am also responsible for providing advice and information to those whowant to stay in the country about visa and work permit requirements, green cards and any legal issues that can occur while staying in the current country.

Pakistan

Managing all the sales related activity of the company,Supporting sales representatives and coordinating sales-related activities within the company,Contact customers and prospects to arrange appointments or make follow-up calls Maintain sales records on daily basis for reports to the senior management team.Prepare reports on sales by individual representatives,Responding to sales queries via phone, e-mail and in writing.Collaboration with other departments,

Pakistan

Explain products or services and prices, and answer customer queries by calls and emails.Obtain or verify customer information, including address, phone number, and Email Address,Develop and follow up on business leads,Cold call, direct email, and perform other lead generation activities.Enter information into computers.Follow up on prospective leads.Follow up to customer correspondence.

Intermediate, Business/Commerce, General

Secondary School Certificate, Computer Science

Bachelor Of Commerce - Bcom