Yusuf Siddiq A. Email & Phone Number

Yogyakarta, Jogja, Id

Indonesia

- Collaborate with clients to understand their business goals and challenges, and formulate effective strategies for enhancing customer experience.- Conduct in-depth research on industry trends, customer behaviors, and emerging technologies to identify opportunities for CX enhancement.- Conduct training sessions and workshops for client teams to educate them about the principles of excellent customer experience, service culture, and innovation.- Encourage a culture of continuous improvement by promoting regular feedback loops, iterative testing of CX initiatives, and adapting strategies based on real-world results.- Efficiently manage consulting projects, timelines, resources, and deliverables, ensuring that client objectives are met within the specified scope.

Depok, West Java, Indonesia

Meraki Industrial Tools was established in late 2022 as a subsidiary of PT Volar Mekanikal Teknologi. In a short period since its inception, Meraki Industrial Tools has grown into a major player in the distribution of industrial tools in Indonesia.

Indonesia

I sell Personal Finance Template. It has generated income of IDR 40 million (All-time) for me.I also provide mentoring and consulting on the following topics to maximize your team's potential:- Business Process & Analytics: Improving workflows, business processes, and business analytics to achieve maximum productivity and efficiency.- Knowledge Management: Managing and optimizing knowledge within the organization to support sustainability and better decision-making.- Coda: Leveraging Coda for various business needs, from project management to team performance tracking.

Surakarta, Central Java, Indonesia

As a UX Researcher, I am responsible for ensuring that product features and designs meet the needs and desires of users. I am also responsible for every pain point, need and story of the user to be properly conveyed to the development team.Key Accomplishment: - Developed a research repository system as a company's intellectual property asset and streams insights to cross-functional teams- Conducted research projects and presented the findings, insights, and recommendations to the stakeholders; Co-Founders, Product Managers, Designers, and Engineers; among the projects are:🔸Exploratory research of Buy Now Pay Later (BNPL) products with significance of repayment concept and user persona target🔸Exploratory research of agricultural practice advisory products with significance of product strategy which are value proposition for the farm shop🔸Exploratory research of distributors' needs and satisfaction of competitors' business models 🔸Exploratory research of purchase behavior on Semaai app based on the Average Order Value (AOV) and the Average Order Frequency (AOF) with significance of approach strategy for each user category🔸Usability testing of Agri Advisory product with significance of the concept of pest and disease repository and integration to the SKUs in the marketplace🔸Usability testing of Product Details Page with significance of product details design structure based on users’ mindset and user case

Surakarta, Central Java, Indonesia

Key Accomplishment:- Developed and implemented research plan and methodology framework for the research team- Conducted research projects projects and presented the findings, insights, and recommendations to the stakeholders; Co-Founders, Product Managers, Designers, and Engineers; among the projects are:🔸Exploratory research of user needs and product value proposition with the significance of product value proposition🔸Exploratory research of user personas with the significance of the segment and product prioritization 🔸Usability testing of Homepage with significance of category design concept🔸Usability testing of the ‘Add to Cart’ flow with the significance of ‘Add to Cart’ logic concept

Surakarta, Central Java, Indonesia

🔹Supervise and analyze financial reports (P&L, cash flow)🔹Supervise the operations of the daily production of ready-to-cook vegetables, category management, daily sales report, & stock management (internal product and consignment)🔹Develop a go-to-market strategy for a new ready-to-cook vegetable product, including identifying the target market and developing a value proposition, as well as evaluating multiple channels for selling the product, including both online and offline options🔹Develop the branding and design guidelines (brand, logo, tagline, banner, physical store interior, online store experience) 🔹Implement various tools (e.g. PoS, cashier, online sales channel, delivery service) to support the development and growth of online and offline sales channels (POST, Orderdulu, GoSend, etc.) 🔹Develop and implement the operations recording app using Sheets & AppSheet for an internal team with 4 main features: inbound, processing, production, and stock opname.

Daerah Istimewa Yogyakarta, Indonesia

My research: “Analysis of the Effect of Work Area Difference on Worker's Stress Level”

Sarjana Teknologi Pertanian (S.T.P), Agro-Industrial Technology, Gpa 3.52/4.00 (Cumlaude)

Activities and Societies: LDK Jamaah Shalahuddin UGM, FORKOM UKM UGM, BEM FTP UGM, PBSB Scholarship by Kemenag RI, LPI Scholarhip by Gema.

Full-Stack Product Management

An intensive and comprehensive 13-week program that learn end-to-end of product management. What I learn: - Product Vision & Strategy.