An experienced professional with 25 years of rich experience in Profit Centre Operations , Channel Sales ,Government Sales & Institutional Alliance.Comprehensive experience conceptualising strategic and operational plans for the Organization for drawing a good image; developing systems, defining financial parameters within which operations must be executed and harmonising them with the organization’s macro level plans.Adept in managing business operations with focus on top-line performance through sales (market segmentation & penetration strategies, business alliances, new business solutions, distribution management for the markets of diverse product portfolios.Possess a clear understanding of the trends in the service industries with distinction of instituting innovative techniques and quality solutions to achieve service and product excellence at the lowest overall costs.Skilled in creating business development procedures, service standards, operational policies and guidelines with clear understanding & experience of operating each of the designated areas as a separate profit centre.An effective leader with proficiency at managing & leading cross functional teams for running successful process operations & experience of developing procedures, service standards for business excellence.Specialities: Government Sales, Institutional Alliance,Strategic Business Planning , Profit Centre Operations,New Franchisee Establishments,Operations Management,General Management,Key Account Management,Sales & Marketing Services,Network / Channel Mgmt.,Project Management,Liaising & Coordination,Process Definition & Deployment ,New Systems Implementation,Performance Management,Process Enhancements ,Training & Career Development