Yusufcan B. Email & Phone Number

I manage a team of nine people.Telecommunication Telaura, Service & Product Team MemberPlans the team's resource allocation, conducts job planning accordingly, and ensures the tracking and management of tasks,Fosters communication and collaboration among team members,Acts as the Scrum Master in Agile projects, manages the team by directly engaging with the product owner,Manages the technical level of the counterpart team in outsourced projects and provides technical support to the product owner,Used Technologies: Agile Methodologies, Business Analysis, JIRA, Confluence, TOAD SQL

Working on Turk Telekom CRM system MTS. Examining customer demands using MTS (CRM) system, producing solutions, developing and delivering them to customers.Analyzing and managing activities for functional and non-functional requirements.Analysis of requirements designs and mockup design (Balsamig, Microsoft Visio)Preparation of ODD documents and scripts for migration processes for data operations teams. with Oracle SQLAgile coaching of product manager and software developers for product backlog management.TurkTelekom – Strong Team CRM (Customer Relationship Management) Siebel-CRM, Order Managment Systems Business AnalyzeUsed Technologies: JIRA, Confluence, MS Office, TOAD SQL, SoapUI, MS Visio, Draw.io

Participate as a Analyst on Turk Telekom's Broadband CRM related projects,Transforming business requirement received from the customer as functional requirementDefine and document request scope, goals and objectives within strict deadlines Agreeing the demands of business units by organizing demand meetings,The objective of coordination to meet business demands by working in coordination with analysis and Software development team related to business demands,Writing and completing functional analysis documentation, (SDLC)Create end-to-end test scenarios for improvements, test and coordinate user acceptance tests,Tracking of event and problem records coming from live and vendor environments and providing returns,Experience in Jira and Confluence

Istanbul, Turkey

Telaura CRM Project Analysis of the functional requirements; test scenario writing, user level testing.Preparing the test data and test environment before the test run,Ensuring that the specified test preparation execution processes are followed and processed,Preparation and submission of test plans and test closing reports in SDLC processes,Established enabled adoption of test processes metrics within an Agile environment with Scrum,Planning and running Integration, Functional, Regression tests of CRM Applications.E2E Testing of analysing case results in user interface and middleware with using Oracle SOA,Defect creating, tracking and re-controlling, using tool (HP ALM, JIRA),Testing Web services at XML level with (SOAPUI),Creating or getting our own data via db (Oracle PL/SQL),Work support for User Acceptance Tests (UAT),Providing information exchange between the analysis, configuration, development and test team.

Istanbul, Turkey

EkoHesap Cloud Based Web Project•Write test cases and scenarios,•To perform functional, integration tests,•Interpreting the results of the tests and indicating their recommendations,•Documenting test scenarios; own, develop for test operations

Master Of Business Administration - Mba

Bachelor'S Degree, Mathematics

(100% Scholarship - 30% English Education)

Associate'S Degree, Computer Science

(100% Scholarship - 100% English Education) English Preparatory School