Yusuf Fikri Mustanir Email & Phone Number

Denpasar, Bali, Indonesia

• Verify and oversee troubleshooting and maintenance activities performed by field technicians, ensuring progress is tracked and completed efficiently.• Able to do troubleshooting on customer devices that have lost connection by re-registering or replacing devices and etc.• Able to check the internet customers power dbm, online history, bandwith and customer data using Xshell at the online system and signal attenuation on the optical network termination (ONT).• Able to do resolved more than 200 ticket in a day. Customers troubleshooting FTTH such as changing devices, broken cables, and etc.• Able to do replacement ensure wo is enhanced so that all Work Order (WO) is executed in accordance with the Service Level Agreement (SLA)• Able to do distance estimation for breakpoints during troubleshooting of FTTH, Fishbone, Backbone, and Fiberization networks using Google Earth Pro for accurate route mapping and analysis.

Tabanan Regency, Bali, Indonesia

• Routine maintenance OSP & ISP focused on 6 POP (Mengwi, Tanah Lot, Tabanan, Kediri, Marga, Baturiti)• Routine maintenance results report OSP & ISP focused on 6 POP (Mengwi, Tanah Lot, Tabanan, Kediri, Marga, Baturiti).• Operation & Troubleshooting OSP & ISP focused on 6 POP (Mengwi, Tanah Lot, Tabanan, Kediri, Marga, Baturiti).• Quality control after project POP, FTTH, LMS, Fishbone & Backbone focused on 6 POP (Mengwi, Tanah Lot, Tabanan, Kediri, Marga, Baturiti).

Makassar, South Sulawesi, Indonesia

• Mentoring students of Ibnul Qayyim Islamic School (SHS) in grades XI and XII about Web Programming, Object-Oriented Programming, and Internet of Things.• Creating Prota, Prosem, RPP, ATP and Modul for Web Programming, Object-Oriented Programming in grades XI and XII and Project IPAS study subject in grades X.

Jember, East Java, Indonesia

• Recording of all letter and documents to be submitted to the Head of BKPSDM Jember. • Make a database for record of all letter and documents at BKPSDM Jember.• Processing data Civil Servant Pension (Teacher) of Jember on MySAPK.