Yusuf Kunadi Email & Phone Number

Paris Area, France

Paris, Île-De-France, France

Paris, Île-De-France, France

Paris, Île-De-France, France

Paris Area, France

Paris Area, France

• Analyzed and developed retail productivity on the sales floor according locations and targeted customer profiles (French, Middle Eastern, Chinese) in flagships and upmarket department stores including Boutique Rue Saint Florentin & Rue du Bac, Galeries Lafayette & Printemps Haussmann, Le BHV Marais, and Sephora Champs-Élysées & Rue du Havre.• Built and maintained customer relationships and loyalty through personal interaction and outreach assistance with weekly/monthly sales… Show more • Analyzed and developed retail productivity on the sales floor according locations and targeted customer profiles (French, Middle Eastern, Chinese) in flagships and upmarket department stores including Boutique Rue Saint Florentin & Rue du Bac, Galeries Lafayette & Printemps Haussmann, Le BHV Marais, and Sephora Champs-Élysées & Rue du Havre.• Built and maintained customer relationships and loyalty through personal interaction and outreach assistance with weekly/monthly sales reporting.• Involved in preparation of merchandise sold on the website, online purchases from European continent.• Participated for the creative vision throughout the store VM: ensured all merchandise are aesthetically pleasing, placement adjustments based on selling.• Oversaw store operations and maintained stock (organization, replenishment, and inventory control), ad hoc projects as assigned. Show less

Greater Jakarta Area, Indonesia

On-site:• Accountable for sales and employees performance of four ready-to-wear flagship stores.• Updated reports on quality, competition & benchmarking and product analysis as often as necessary.• Worked closely with designers and external Visual Merchandiser team to oversee preparation of merchandise placement and displays.• In-depth study of the product range & store organization: continuously helped the sales team in daily sales activity and management of special orders… Show more On-site:• Accountable for sales and employees performance of four ready-to-wear flagship stores.• Updated reports on quality, competition & benchmarking and product analysis as often as necessary.• Worked closely with designers and external Visual Merchandiser team to oversee preparation of merchandise placement and displays.• In-depth study of the product range & store organization: continuously helped the sales team in daily sales activity and management of special orders, repairs, returns, by actively communicating to the team with the support of Sales Experts on product ranges and store organization.• Reformed employee handbook including a high-quality presentation of the store: product presentation, the general upkeep of the store and the organization of the retail area and the back-office.• Developed clienteling culture within the team (accountable for maintaining a harmonious work environment between sales associates).Marketing & communications:• Developed omni-channel marketing and PR strategies for the brand: social media, magazine and brand partnerships including Harper's Bazaar Indonesia, Galeries Lafayette, Hotel Indonesia Kempinski and Hotel Mulia Senayan.• Revamped customer registration form with customer-initiated feedback program through questionnaires.• Partnered with the Email Marketing team to provide suggestions for email content to support marketing initiatives. Show less

Greater Jakarta Area, Indonesia

• Achieved individual sales objectives.• Provided excellent product knowledge: materials and maintenance recommendations, within direct and indirect customer service according to Louis Vuitton standards on the sales floor.• Adhered to Louis Vuitton values and internal standards policies and procedures contained in the LVMH virtual training and employee handbook.• Proactively contributed to sales promotion by advising clients on product and service offers.• Handled client orders… Show more • Achieved individual sales objectives.• Provided excellent product knowledge: materials and maintenance recommendations, within direct and indirect customer service according to Louis Vuitton standards on the sales floor.• Adhered to Louis Vuitton values and internal standards policies and procedures contained in the LVMH virtual training and employee handbook.• Proactively contributed to sales promotion by advising clients on product and service offers.• Handled client orders validation and follow-up with other internal department or contractors (VM).• Partnered with team members to ensure customers receive the best customer service and shopping environment.• Actively worked with exquisite leathers and garments, including processing, stocking, replenishing, folding, displaying and merchandising per Louis Vuitton guidelines to maximize selling opportunities.• Executed replenishment pick list consistently throughout the day to ensure full inventory on the sales floor.• Took in charge after-sales complaints: repair service.• Trained new Client Advisors to obtain high level of customer service focus. Show less

Greater Jakarta Area, Indonesia

Spatial Design

Evening class in Spatial Design Fundamental courses: introduction to drawing and spatial organization, reorganization of space.

Master 2, International Management

Activities and Societies: Salon de la Création d'Entreprise, Global Business Game Internship thesis: The Power of Luxury Goods Market.

Master 1, Marketing & Sales

Activities and Societies: IAE Starter Social Entrepreneurship Internship report: Analysis on Effectiveness of Direct Marketing.

Bachelor Of Science - Bs, Business/Managerial Economics

Activities and Societies: Community Development, Pop Up Market "Carnaby Street" Bachelor's thesis/business plan: one-year business.

Education record