Yusuf Shah Ahmad Bheeduseea
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Yusuf Shah Ahmad Bheeduseea Email & Phone Number

UK and I Lead Tier-3 Application Support Analyst - Tier 3 at SD Worx Mauritius
Location: Vacoas, Plaines Wilhems District, Mauritius 4 work roles 2 schools
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Current company
SD Worx Mauritius
Role
UK and I Lead Tier-3 Application Support Analyst - Tier 3
Location
Vacoas, Plaines Wilhems District, Mauritius
Company size
646 employees

Who is Yusuf Shah Ahmad Bheeduseea? Overview

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Yusuf Shah Ahmad Bheeduseea is listed as UK and I Lead Tier-3 Application Support Analyst - Tier 3 at SD Worx Mauritius, a company with 646 employees, based in Vacoas, Plaines Wilhems District, Mauritius. AeroLeads shows a matched LinkedIn profile for Yusuf Shah Ahmad Bheeduseea.

Yusuf Shah Ahmad Bheeduseea previously worked as UK&I Lead Tier-3 Application Support Analyst - Tier 3 at Sd Worx Mauritius and Senior Application Support Analyst - Tier 2 at Sd Worx Mauritius. Yusuf Shah Ahmad Bheeduseea holds Bachelor Of Science - Bsc(Hons), Applied Computing from University Of Mauritius.

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Email format at SD Worx Mauritius

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SD Worx Mauritius

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Profile bio

About Yusuf Shah Ahmad Bheeduseea

As an experienced Lead Application Support Analyst with 7+ years of experience, he delivers technical solutions and support to customers. Currently a Tier 3 Technical Specialist at SD Worx Mauritius, he utilizes industry standards and project methodologies for testing, and support, collaborating effectively with both onshore and offshore teams. He has a strong foundation in software development concepts and lifecycles. Proficient in Transact-SQL, SQL, VB.NET, C#, SSIS, database administration, HTML5, and Python, logical thinking, problem-solving, and delivering high-quality service. Welcome to connect to discuss how he can contribute to your organization's success.

Current workplace

Yusuf Shah Ahmad Bheeduseea's current company

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SD Worx Mauritius
Sd Worx Mauritius
UK and I Lead Tier-3 Application Support Analyst - Tier 3
Vacoas-Phoenix, Plaines Wilhems District, MU
Website
ceridian.co.uk
Employees
646
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4 roles

Yusuf Shah Ahmad Bheeduseea work experience

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Uk And I Lead Tier-3 Application Support Analyst - Tier 3

Sd Worx Mauritius

Vacoas-Phoenix, Plaines Wilhems District, MU

Uk&I Lead Tier-3 Application Support Analyst - Tier 3

Current
Sd Worx Mauritius

Mauritius

  • Strong knowledge of HR and Payroll solutions for UK&I customers
  • Technically proficient in SQL and VB.NET
  • Apply ITIL principles
  • Supports Flagship Products and Customers, as well as Heritage Products when needed
  • Handles complex cases that Tier-1 and Tier-2 Teams cannot resolve within SLA
  • Promotes colleague growth and knowledge sharing through SOPs and KT sessions
Jun 2023 - Present

Senior Application Support Analyst - Tier 2

Sd Worx Mauritius

Mauritius

  • Apply technical knowledge, skills, and expertise to provide development, testing and support service to customers
  • Collaborate with both onshore and offshore team members
  • Knowledge of industry standards and project methodologies
  • Knowledge of software development concepts and lifecycles
  • Accurately plan, record time and effort spent on activities via trackers
  • Communicate orally and in writing with customers to provide good service
Jan 2020 - May 2023

Application Support Analyst

Sd Worx Mauritius

Mauritius

  • Take ownership of customer issues reported and see problems through to resolution
  • Study, diagnose, troubleshoot and recognise solutions to solve customer issues
  • Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams
  • Provide timely and detailed feedback to customers
  • Ensure proper recording and closure of all issues
  • Document knowledge in the form of knowledge base tech notes and articles
Apr 2017 - Jan 2020
Team & coworkers

Colleagues at SD Worx Mauritius

Other employees you can reach at ceridian.co.uk. View company contacts for 646 employees →

SW Shrishty Woocheet Shrishty Woocheet Colleague at Sd Worx Mauritius Vacoas, Plaines Wilhems District, Mauritius, Mauritius View → RD Rajeev Dyal Rajeev Dyal Colleague at Sd Worx Mauritius Union Park, Grand Port, Mauritius, Mauritius View → CA Ceasar Acacia Ceasar Acacia Colleague at Sd Worx Mauritius New York, New York, United States, United States View → KJ Kajal Juganaidoo Kajal Juganaidoo Colleague at Sd Worx Mauritius Plaines Wilhems District, Mauritius, Mauritius View → HS Hadiyyah Subruty Hadiyyah Subruty Colleague at Sd Worx Mauritius Rose Hill, Mauritius, Mauritius View → YM Yashna Mahabul Yashna Mahabul Colleague at Sd Worx Mauritius Mauritius, Mauritius View → AM Anjana Makoonlall Anjana Makoonlall Colleague at Sd Worx Mauritius Tyack, Savanne, Mauritius, Mauritius View → BR Benazir Rumjan Benazir Rumjan Colleague at Sd Worx Mauritius Mauritius, Mauritius View → PC Pahvendiren Chemen Pahvendiren Chemen Colleague at Sd Worx Mauritius Mauritius, Mauritius View → BB Bhooneswary Bonamallyram Bhooneswary Bonamallyram Colleague at Sd Worx Mauritius Mauritius, Mauritius View →
2 education records

Yusuf Shah Ahmad Bheeduseea education

Education record

Floreal State Secondary School
FAQ

Frequently asked questions about Yusuf Shah Ahmad Bheeduseea

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What company does Yusuf Shah Ahmad Bheeduseea work for?

Yusuf Shah Ahmad Bheeduseea works for SD Worx Mauritius.

What is Yusuf Shah Ahmad Bheeduseea's role at SD Worx Mauritius?

Yusuf Shah Ahmad Bheeduseea is listed as UK and I Lead Tier-3 Application Support Analyst - Tier 3 at SD Worx Mauritius.

Where is Yusuf Shah Ahmad Bheeduseea based?

Yusuf Shah Ahmad Bheeduseea is based in Vacoas, Plaines Wilhems District, Mauritius while working with SD Worx Mauritius.

What companies has Yusuf Shah Ahmad Bheeduseea worked for?

Yusuf Shah Ahmad Bheeduseea has worked for Sd Worx Mauritius.

Who are Yusuf Shah Ahmad Bheeduseea's colleagues at SD Worx Mauritius?

Yusuf Shah Ahmad Bheeduseea's colleagues at SD Worx Mauritius include Shrishty Woocheet, Rajeev Dyal, Ceasar Acacia, Kajal Juganaidoo, and Hadiyyah Subruty.

How can I contact Yusuf Shah Ahmad Bheeduseea?

You can use AeroLeads to view verified contact signals for Yusuf Shah Ahmad Bheeduseea at SD Worx Mauritius, including work email, phone, and LinkedIn data when available.

What schools did Yusuf Shah Ahmad Bheeduseea attend?

Yusuf Shah Ahmad Bheeduseea holds Bachelor Of Science - Bsc(Hons), Applied Computing from University Of Mauritius.

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