- Coordinate and oversee all aspects of production process and workflow management to meet deadlines- Implement and maintain quality measures to meet customers’ specifications- Coordinate team of staffs and technicians- Assigning tasks, scheduling shifts and ensuring support for optimal performance- Monitor and manage inventory of production supplies- Coordinating repairs as needed to minimize downtime and ensure smooth operations- Ensure compliance with health and safety regulations to maintain safe and organized environment- Identify opportunities for process improvement and workflow optimizations- Assists main planner in sample and production processes- Preparing reports of projects completed for top level management- Coordinating meetings between different stakeholders

- Leading design projects for high end brands in fashion industry- Assisting Fashion and Design team for new developments- Colour separations for screen printing processes- Coordinating and planning of samples to meet deadlines- Assigning tasks to junior designers to perform efficiently- Communicating with customers about their requirements- Assisting technical team during production

- Handle customer inquiries via calls, chat and emails- Communicating with customers about their requirements- Achieving high satisfaction rating through proactive one-call resolutions of customer issues- Follow ups of tasks assigned to meet required deadline- Resolving concern with products to help with retention and boost sales- Assisting customer in ordering products- Follow ups of products from order till delivery- Addressing customer complaints by employing timely and on-point solutions

- Completing projects assigned by senior designers- Providing technical drawings for different stakeholders within the fashion industry- Analyzing requirements for customers- Creating digital image files for use in printing - Developing creative design for print materials