Yusun Lee Email & Phone Number

Italy

Italy

• Proofread and edit content for a variety of marketing assets, such as landing pages, SEO content, Ads, social media posts, and other marketing materials
• Create content style guide and maintain documentation, reference materials for linguistic consistency and accuracy
• Adapt content to resonate with the linguistic and cultural preferences of the target audience
• Provide feedback to content creators and translators to improve language proficiency and consistency
• Conduct final reviews and quality checks on completed content before publication or distribution
• Ensure product information is up-to-date and localized.

Translate and review a complex technical document from English to Korean for a prominent SaaS company, ensuring accuracy and preserving the document's original intent

Portugal

• Identified, analyzed and reported, in order to assist launch products of the highest quality
• Thoroughly tested and reviewed localized content to ensure consistent messaging and proper functionality
• Provided natural native-language expertise for a wide range of topic areas and help to define software needs

Dublin, County Dublin, Ireland

• Localized conversational text from English to Korean using the Wix chatbot persona
• Managed the localization of conversational flows in Korean based on market-specific research
• Designed conversational flows to provide tailored and accurate solutions to users
• Analyzed content suitability and KPIs by utilizing data
• Collaborated with other internal stakeholders to produce quality content and identify documentation requirements
• Ensured that help content is up-to-date and correct

Dublin, County Dublin, Ireland

• Appraised quality of analysts on the project by reviewing samples
• Developed and conducted action items that can drive better quality
• Recognized trends and patterns and escalate issues to clients and TLs
• Identified root causes for QA related issues and recommend solutions to improve overall client satisfaction
• Delivered individual and group feedback, provided coaching sessions, motivating and encouraging analysts to improve performance

Dublin, Ireland

• Successfully implemented fraud prevention and fraud detection by utilizing trend analysis and user behavioral insight
• Provided high quality review services while surpassing SLA targets to minimize risks.

Dublin, Ireland

• Dozens of hours of Korean lessons delivered to foreign learners with a 100% positive feedback
• Successfully self-advertised and promoted on social media
• Created plenty of original material tailored to the student

Seoul, South Korea

• Translated a Russian fairy tale book ‘Lost forest’ (KO>EN)

Seoul, South Korea

• Achieved no.1 status for news coverage among rival companies (2015)
• Planned and managed overall public relations for the company
• Produced around 150 press releases per year
• Handled crisis management, including negative articles and press
• Significantly improved communication between external (Company and Press) and internal (Departments) channels
• Announced weekly educational news across the company broadcast system

Seoul, South Korea

• Planned and implemented PR for the anti-smoking campaign hosted by the Ministry of Health and Welfare (2012)
• Planned and implemented PR for a campaign promoting positivity around military culture hosted by the Military Manpower Administration (2011-2012) - Developed CI/BI of the campaign - Successfully launched ‘Youth.
• Planned and implemented PR for the Bucheon International Comics Festival (2011) - Received about 650 mentions in the news, including major media like SBS and Donga-ilbo - Managed the press conference and dealt with.

Seoul, South Korea

• Planned and implemented the 'eco-friendly campaign', hosted by GS Co., Seoul (2011) - Participated in the development of eco-friendly products - Researched the eco-friendly market - Supported the execution of the.
• Planned and implemented public relations for The Class Hyosung Co., Seoul (2011) - Developed a press kit - Arranged a CEO interview with a major media outlet (Weekly Chosun) - Managed a special article with a major.

Seoul, South Korea

• Implemented several fund-raising campaigns
• Translated English articles to Korean
• Updated content on the website

Bachelor Of Arts - Ba, Japan Studies

Bachelor Of Arts - Ba, Public Relations And Advertising

Postgraduate Bridging Programme

General English