Yutong Chen, Mha Email & Phone Number

San Francisco Bay Area

San Mateo, California, United States

Daly City, California, United States

• Coordinate and participate in QI projects including the Practice Improvement Programs (PIP), inter-rater reliability studies, provider utilization studies and other surveys and studies.
• Compile statistical data collected from medical records, logs and database studies to perform statistical data analysis and interprets the data.
• Identify opportunities for improvement, assist in the design of QI plan and Implement QI activities to improve outcome in accordance with project design.
• Convey complex clinical and technical information both verbally and in writing effectively and to produce high quality reports and documentation.

San Francisco, CA, United States

• Effectively communicated with clinical and non-clinical staff in both written and spoken forms to assist patients in problem-solving with issues related to the health care system.
• Generated satisfaction surveys to providers, collected feedback and reported statistical information to MSO leadership for quality improvement activities.
• Met monthly deadlines for multiple Medical, Medicare, and PIP projects while submitting quality work.
• Worked with patients both in person and over the phone interpersonally to review and remind their plan of care and progress towards their care management goals.

San Francisco Bay Area

• Participated in teacher meetings and provided helpful insights on how to improve class quality.
• Successfully improved students’ overall grades in Math and English of 10% by designing class materials based on student’s performance on the test.
• Assisted immigrant students in transitioning into a new environment by arranging enrichment activities between the native students and immigrant students.

Master'S Degree, Health/Health Care Administration/Management

Bachelor Of Arts, Math And Chinese

Study Abroad, Chinese Language And Literature, 4.0

Concentration: Design and Language 09/18 - 01/19 Relevant coursework: Visual Design with Graphics and Animation, Applied Photography.