Yutong Zhang Email and Phone Number

Import Operations: Acquired comprehensive knowledge of import operations, including filing e-manifests for custom brokerage. Facilitated smooth customs clearance by actively participating in the preparation and submission of required documentation.Financial Management: Initiated in the accounting department by handling accounts payable and receivable tasks. Demonstrated meticulous attention to detail in marking payments and executing transactions, contributing to accurate financial records and enhanced financial controls.Web Design and Content Development: Successfully revamped the company's online presence by redesigning the website using WordPress and HTML. Integrated creativity and technical skills to create visually appealing and user-friendly interfaces, improving the overall digital image.Graphic Design and Marketing: Spearheaded marketing initiatives by crafting persuasive speech PowerPoint presentations, company flyers, and posters using tools such as Canva and Adobe Suite. Played a pivotal role in enhancing brand visibility and communication strategies.Team Collaboration and Communication: Cultivated strong teamwork and communication skills through active engagement with cross-functional teams. Collaborated with operators to streamline file processes, ensuring efficient file transfers and successful customs clearance.Customer Service Excellence: Practiced exceptional customer service by assisting operators with tasks such as file opening, transfers, and e-manifest submissions. Earned a reputation for responsiveness and accuracy in addressing customer inquiries and concerns.Organizational Enhancement: Contributed to the overall organizational improvement by actively participating in organizational and administrative tasks. Demonstrated proficiency in multitasking, organizational skills, and adaptability to evolving responsibilities.

Website Management: Takes the lead in the maintenance, design, and updates of Berkshire Furniture's WordPress-based website. Successfully manages the dynamic task of handling thousands of product loads, ensuring a seamless online browsing experience for customers.Marketing Expertise: Drives marketing initiatives by crafting engaging blogs and stories for the store. Leverages social media platforms to enhance brand visibility and engagement. Executes creative marketing strategies to promote events, seasonal offerings, and special occasions.Design and Branding: Takes charge of designing eye-catching seasonal posters, creating visually appealing promotional materials. Contributes to the store's aesthetic appeal, reinforcing its brand image through creative design elements.Strategic Event Planning: Proactively suggests and implements event and promotion ideas for special occasions, contributing to increased foot traffic and sales during targeted periods.Efficient Multitasking: Successfully balances responsibilities, combining website maintenance, marketing content creation, and design tasks. Demonstrates an ability to handle diverse responsibilities in a part-time capacity.

- Conduct one-on-one tutoring sessions for students from elementary to high school about various subjects and receive satisfiable feedback’s from their guardians. - Create tracking system fro students’ tasks and homework to assist them finish weekly task in a suitable and organized mechanism.- Track students’ progress to ensure they met their goals.

- User experience research and testing from a student perspective to help UTM Library to create more accessible and applicable digital space for students to study and work effectively and conveniently.- Research video ideas through browsing online and previous video examples to create instructional videos in various adaptable ways for students to better access Outer Circle Studio equipments. - Research and gather information from a student perspective to better understand student needs. - Creating and editing videos via various editing softwares to make high quality instructional videos.- Cooperate features that are convenient to people who require accessibility needs.- Mix and edit voices music and sound effects for instructional videos using professional podcasting tools and softwares. - Set up and adjusted recording equipments for students who registered to use the Outer Circle Recording Studio and assist them to have their best experiences. - Maintain high standards in productions of media and video projects.

Research information regarding retail stores and partnerships that matches this company. Research product information for future product development for this brand.Casual makeup and prop preparation for related events. Creating videos and help managing social media accounts.

Provide great customer service by introducing the products and promotions of the store.Cash out, stock and serving customers with efficiency, learning and utilizing new techniquesin a short period of time.Work well with rest of the teams and maintain a good independently work environment.Very friendly attitude to greet customers and make them at ease.

Assist an average of 40 customers per day in finding or selecting items, and providing recommendations.• Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases.• Provide outstanding customer services, and receive great feedbacks, especially from customers who speaks Chinese and Cantonese due to my language skills.• Stock, replenish, and organize inventory with accuracy and efficiency, completing task faster than average associates.• Help company achieve towards their sales goal.