Yuval Raz Email & Phone Number

Israel

Tel Aviv District, Israel

Game Production:Maintain a comprehensive 360° vision across all game aspects, including monetization optimization, KPI analysis, player experiences, stability, privacy regulations and more.Manage end-to-end lifecycle of mobile games, collaborating closely with development, art, and QA teams to ensure creative development and successful execution.Coordinate tasks and communication between departments to streamline game development processes.Project Execution:Rolling out games and track performance metrics, including ratings and stability rates.Create detailed task briefs for development teams, providing necessary assets for efficient task completion.Data Analysis and Decision Making:Monitor and analyze key metrics like retention, engagement, session length, ads performance, ARPDAU, IMP/DAU, and ARPPU.Leverage data insights to align decisions with business objectives and market demands, ensuring company requirements were met.

Israel

Key Achievements: Creating a clear, organized, and easy-to-use structure from the ground up for our studio. This set of rules, tracking methods and documents covered our workflows, tasks, tests, ideas, monitoring of new features, stability issues, and more, all designed to be easily accessible and intuitive.As a member of the development team my role was to implement new features into our many games, executing full updates for games from our main Master branch to release new patches. Assigned those games to QA and fixed bugs if needed. Monitored ANRs and crashes, tracked user conversions in our stores, performed AB tests to new features, written PRDs, reviewed competitors and market needs, managed violations due to privacy matters or ads regulations, and overall management of our games in Google Play Console and Appstore.

Israel

📌 Monitoring daily performance metrics, such as service level, productivity and sales for internal and outsourced contact center resource using tools such as Power BI and Avaya. Providing feedback, analysis, and reporting on relevant trends, such as call performance stats, call arrival patterns, staff productivity and attrition rates.📌 Planning and scheduling all contact center activities to maximize service performance. 📌 Responsible for answering queries and addressing system and user issues. Providing technical assistance to Nespresso’s contact center by working closely with the IT team (local & international) in solving system outages and initiating escalation tickets.📌 Multiple participations in manual QA testing cycles of “Nessoft”, Nespresso’s modular desktop system. Bugs reported in HP ALM.

Automated Qa Tester, Automation Qa Testing

💾 Basic Java and C++ programming knowledge. 💾 Experience in automated testing solutions like Selenium WebDriver. 💾 Experience with DevTools

Manual Qa Testing

During the course I gained the following skills: 💾 Knowledge and experience in HTML and CSS. 💾 Experience with Web (Chrome, Edge, Firefox).