Executive
Current•Disseminate Policy updates to Helpdesks for outreach to Members of Public.•Discuss workflow and operations pertaining to TraceTogether Operations in SingaporeSupported Operations in SafeEntry TraceTogetherHelpdesks enabling Business entities to incorporate mandatory Safe Entry check-ins for a Nationwide fight against COVID-19 pandemic. •Troubleshoot queries from Safe Distancing Ambassadors on the policy related to TraceTogether only SafeEntry. •Receive queries for branch codes from Safe Distancing Ambassadors and searching large Microsoft Excel databases to retrieve the codes promptly.•Contributed to Standard Operating Procedures. •Whitelisting & updating of businesses information for SEGW application daily and Business Outreaching.•Authorizing and verifying eligibility of Businesses for SEGW Box application.•Advising helpdesks to verify issues with relevant stakeholders on policy and island wide operations matters.