Cybersecurity professional with 16 years of experience. Proficient in SIEM architecture design, implementation, training, support, and escalation management as a SME, Recognized for expertise in implementing Security Operations processes, driving operational excellence, and enhancing security posture. Has practical experience in managing major incidents and driving them to closure. Proficient in conducting comprehensive threat assessments for systems and applying a strategic approach to mitigate security risks. Successfully managed Security Operations, Incident Response, Vulnerability assessment, EDR and Risk Assessment.Developed and implemented comprehensive security strategy, including policies and best practices. Provided consultation and implement cyber threat management, threat hunting, cyber threat intelligence, risk management, incident response, cyber risk assessment and vulnerability assessment strategies and initiatives. with extensive experience in implementing, configuring, and fine-tuning platforms for various customer sites.In-depth knowledge of SIEM architecture allows him to design robust and scalable solutions tailored to specific organizational needs. Strong understating on security technology integrations.Collaborates with stakeholders and clients' executive teams to align security strategy with business objectives. Monitor the health and performance of the application to ensure its optimal operation and effectiveness in detecting security Incidents.Engaged in developing, evaluating, implementing, detection logic and strategies. Successfully cultivated strong customer relationships and consistently ensured satisfaction through the delivery of high-quality services.

Lead software testing team through all phases of application development; ensuring that the products & services meet or exceeds organization/industry quality standards and end-user requirements.Worked on service strategy, transition, operations, process improvement, process management, team building, training and client relationship management, acting as an SME for organizing product training sessions for the new joiners and agile training sessions for the employeesIdentified and addressed root causes of recurring customer issues.Experience in working ISMS processes and systems ISO/IEC 27001Performed sprint planning, sprint review, retrospection & product backlog refinementManaging teams responsible for providing technical support to customers, ensuring timely resolution of issues, improving support processes & workflows to enhance efficiency, streamline operations, handling escalated customer issues

• Managed and mentored the team to consistently deliver services in a timely fashion, ensuring adherence to project timelines and customer expectations.• Implemented best practices and process improvements to streamline workflows, optimize resource allocation, and minimize bottlenecks in service delivery.• Managed shift roster scheduling for a 24/7 service, ensuring round-the-clock coverage to meet operational requirements and service level agreements.• Played a key role in building a safe database for Comodo Internet Security.• Involved in testing antivirus (AV) signatures and updates to validate their effectiveness in detecting and blocking known malware and security threats.• Collaborated with malware analysts, security researchers, and software developers to identify, analyze, and prioritize emerging threats and malware samples for testing.• Conducted regression testing and compatibility testing to ensure that AV signature updates did not introduce false positives, performance issues, or compatibility issues with other software or systems.• Provided prompt and effective responses to end user queries on forums, offering technical assistance, troubleshooting guidance, and solutions to end users.• Research on emerging software and system vulnerabilities and threats to identify potential risks and update the update the Comodo