Communicate with overseas universities to determine the details of localized online programs;Closely connect with professors to track students’ performance and ensure academic success;Supervise the student service team and conduct service quality assessment;Provide academic program-related training to the student service team and the marketing team.

Maintain campus relationship with local universities' career development offices;Manage job posting and actively seek and recruit new graduates and potential employees;Design the professional development plan, and create training programs and materials to increase employees' skill level and professionalism.

Provided comprehensive services to all Chinese students including advising and event planning;Managed ISSC WeChat Subscription Account targeting on current students;Supervised Chinese Student Volunteer Program to work on Chinese Students Services;Hosted Chinese New Students Welcome Breakfast and Chinese Students Conference.

Established and maintained social media accounts for promoting services and resources;Oversaw the daily front desk operations;Trained new desk assistants and interns every semester;Assisted WPC Undergraduate Engagement with language tutoring and monthly events.

Promoted higher education and motivated K-12 students through campus visits and events;Responded to partner organizations’ event request and coordinate the outreach schedule;Instructed MASK mentoring lectures in elementary schools;Hosted presentations for K-12 schools campus tours at ASU.