Social Media Management: Managed Bitauto Japan social media accounts on Facebook, Instagram, X, and YouTube, with a follower base of over 600 people.AI Model Training and Content Strategy Research: Compiled a database of 18,792 hashtags and vehicle-related keywords in English and Japanese; edited and labeled 4,000 pieces of news content primarily focused on Chinese electric vehicles; developed 13 customer personas and drafted 302 reviews; contributed to sensitive words and SEO keyword input.Automotive Legal Documentation Translation: Participated in translating legal compliance requirements and sensitive content management guidelines for automotive information websites in the UK, UAE, and Australia.Customer Information Services for Overseas Clients: Responded to customer inquiries primarily via WhatsApp and social media platforms. Planned and drafted customer service SOP documentation, creating customer service flowcharts for seven different customer categories (B2C/B2B). Edited and organized customer response templates in nine languages.

1. Responsible for overseas crowdfunding, and developing brand marketing operation framework. Assist in completing 11 product launches, including US, European, and Japanese markets2. Overseas customer EDM editing, and overseas social media operation. Maintaining groups with over 2000 active users, including Facebook, Instagram, Twitter, YouTube Help raised EDM CTR from 0.8% to 7.1%3. Collect potential customer leads and achieve a performance of 10,000 leads4. Conduct market research based on user needs and product highlights, including Amazon, Rakuten competitor comparison, build user surveys,s and other market product research5. Contacted 300 overseas KOL, and supervise KOLs' product review videos and posts6. Assist SEO, collect user demand, and media website hot topics7. Build Kickstarter, Makuake crowdfunding project pages8. Built and published 6 product landing page and PR Times article9. TikTok Shop Manager: successfully pitched 6000+ KOLs based in US, response rate 30%+10. Managed and launched 6 products in TikTok Shop as ACCU Shop including 3 brands

1. Supported 19 multi-national customers communication, course rating feedback, and online/offlineproject planning2. Promoted program courses via Linkedin using Macros Recorder to 1,000 business leaders in Southeast Asia, suggested tailoring personalized ads for potential clients3. Developed and designed a 5-day offline course in 2023, including 4 first-tier cities in China, with a total of 19 potential companies in 3 categories4. Compared the course content with the Tsinghua University business course in 7 months, gave feasible advises on the course5. Conducted 18 sessions of 9 notes reports on China's finance, e-commerce, multinational companies, and new energy industries

News editor, writer for NetEase SportsIn charge of writing, translating (English, Japanese) and editing1. Edited, translated 2 articiles for NetEase Sports2. Received 300 comments for the top viewed article about Japanese table tennis player

Assisted bachelor's essays, thesis writing, and self-study method, English academic writing for Japanese students, Japanese academic writing for other international students.

1. Participated in Fuji Seal's business trips in Tokyo, Osaka, and Amagasaki2. Participated a job hunting seminar group meeting (corporate talent template, OBOG discussion), two fall packaging expo survey summary reports (Tokyo Big Sight and Makuhari Messe over a hundred of Japan's most advanced packaging equipment and packaging exhibits, based on the actual exhibitors, summarized and published the concept and packaging design inspiration of companies3. Took part in 2 environmental protection upgrade packaging design competition and won the first prize twice in group (rechargeable cell phone battery outer packaging, re-heatable three-dimensional seaweed bag)4. Drafted reports for innovative packaging ideas and international packaging market research

Interviewed and wrote articles and surveys for Nakano Ward, Tokyo government project "まるっと中野" in Sato Seminar for Tourism Management, articles are translated into Chinese and Japanese English, published in official website.

I took orders, prepare general works, did the cashier works.

Participated in creating product description, tested new products development; gave feedback about sales.