Joyce Su Email & Phone Number

Madrid

Madrid

Taiwan

• Mainly Providers responsible for: STMicroelectronics, Parade, SMSC (merged by Microchip) Supervising 6-8 employees, responsible areas: China, Hong Kong and Singapore.WPG Holdings the Top1 distributor of semiconductors.
• Negotiate price and territory issues with suppliers and provide quotes to sales team to support customer opportunities.
• Manages PO status process, placement updates, backlog management,including ensuring shipping and delivery information is accurate in company's systems.
• Handle random/regular audit cases from the vender.
• In charge of the EDI reports which are to/from the vender side (Quotes, POP, POS, Claim, Inventory, Registrations. etc.)
• Responsible for Ship and Debit Claims, resale incentives claims (USD$100+ million/year).

Taiwan

• Prepare quotes, receive and key-in/process orders which are from customers.
• Assist sales to apply samples, register and track design in projects.
• Handle sales return (RMA) and issue credit note to customer.
• Handle customer’s complaints and defective products issues.
• Maintain strong and good relationships with vendors and customers.

Taiwan

• Product and channel development, brand management, aesthetic art related activities.
• Distribution network, strategic planning, and creative and marketing implementation.
• Understand the target consumer groups and predict the benefits of advertising.
• Maintain the relationships with current customers and developing new customers.
• Work with cross-departmental partners to develop the requirements from customers.

Taiwan

• Assist customer’s inquiries about the commodity prices and questions related to quotations and reply to customer’s letters within the effective time.
• Arrange shipments, order processing and sorting.
• Track KPI and business plans and tasks assigned by supervisors.
• Assist sales to handle internal administrative operations related to sales business.