高橋佑弥 Email & Phone Number

日本 東京都

Recruit Holdings Co., Ltd. - Product Design Division【Product Manager and Team Leader | New Graduate Client Systems (October 2021 - Present)】・Led a team of 10 developers in the development and launch of a new product that utilized machine learning to optimize customer success for new graduate recruiting clients.・Achieved a 2-points increase in NPS and reduced sales costs by 120 million yen by eliminating the need for manual intervention.・Received the Recruit Group Product Development Award in 2023 for outstanding contributions.【Product Manager and Team Leader | Indeed Client Entry System (May 2022 - Present)】・Led a team of 8 developers in the development of a web service that streamlined the entry process for Indeed Order clients.・Increased customer setup completion rates by 20% and increased explanation meeting slots by 30%, contributing to a higher matching rate on Indeed.・Reduced sales costs by 60 million yen by improving customer setup completion rates.

NTT Docomo, Inc. - Service Design Department【Project Member | Website Application Function Renovation and New Service Development (April 2019 - September 2021)】・Created customer journey maps and defined requirements for a new MNP (Mobile Number Portability) application flow.・Contributed to the successful launch of the new service and prevented post-release issues by participating in test design.