Yuza Shamira Yusof Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Coordinate and manage the regional purchase orders and the subsequent tracking of those orders and monitoring of suppliers' payment- Upload POs to ZALORA PO Management system and send POs to suppliers in a timely and professional manner- Ensure all orders are done correctly and manage all the discrepancies (if any)- Order Tracking: Ensure efficient and timely delivery of goods from multiple international destinations- Ensure all suppliers' invoices are correct and paid on time- Eye for details that work well with different stakeholders to complete the work efficiently.

Negeri Sembilan, Malaysia

Proficient in customer engagement, I warmly greet and assess the needs of each visitor at the store. I excel in describing products with precision, providing care instructions, and ensuring customer satisfaction. Whether assisting in person or over the phone, I maintain a courteous and helpful demeanor. Adept at guiding customers through channel selection, addressing inquiries, and customizing orders, I deliver a seamless shopping experience. Additionally, I efficiently and empathetically resolve any customer concerns or complaints, ensuring a positive outcome.

Negeri Sembilan, Malaysia

- Managing design and development projects for creating new learning interventions together with training provider / trainer- Preparing presentations for in-house training programs, forums and conferences for the training provider / trainer- Designing illustrations and graphics for training materials.- Collaborate with trainer include managing, designing, developing, coordinating and conducting large or small scale training programs.

- Originated, reviewed, processed, closed and administered customer loan proposals.- Submitted loan applications to the underwriter for verification and recommendations.- Reviewed and edited loan agreements to ensure accuracy.- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.- Maintained friendly and professional customer interactions.- Developed and maintained relationships with local real estate agents. - Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, and PDPA

- Coordinated ongoing technical training and personal development classes for clients- Developed surveys to identify training needs based on client's needs.- Responsible for selling cutting edge, high level conference to top corporations in the AMEA Region and Africa include (Public Private Partnership Conference 2016, HR related conferences, Mergers and Acquisitions, Sales Force Compensations, Technical Trainings and etc)- Achieved 115% of monthly quota and grew sales to RM500k, earning title as Top Sales representative in the company

Federal Territory Of Kuala Lumpur, Malaysia

1. Proficiently mastering each program within the specified time frame to promptly address and secure all group inquiries, encompassing both corporate and leisure sectors.2. Assigning and selecting instructors for the delivery of specific training programs.3. Crafting and refining training proposals tailored to clients based on the Training Needs Analysis (TNA) of their companies.4. Identifying qualified trainers who align with clients' needs and are registered with HRDF.5. Conducting thorough market research and implementing effective client prospecting strategies.6. Initiating calls and reaching out to corporate decision-makers, while also maintaining and nurturing relationships with existing customers through telephone calls and emails.

Master Of Business Administration - Mba, Marketing, 1St Class Honors

Bachelor Of Industrial Psychology - I/O, Industrial And Organizational Psychology, 2Nd Class Upper

Activities and Societies: Psychometric Facilitator for YTAR Scholarship Program, Islamic Relief Malaysia (IRM), N-vivo Seminar,