•Colaborating with other business unit for any projects assigned, to gather business requirements for their side.•Providing and recommend solutions on the unresolved systems errors•Facilitating the conduct and performance of the user acceptance testing by the process owners.•Conducting post-validation testing on successful deployment on the system in production environment.•Ensuring documentation are appropriately reviewed, endorsed, and approved

•Creating and establishing quality standards, guidelines, and procedures for the organization based on the requirements.•Identifying defects, deviations, or non-compliance issues during inspections or testing•Analyzing root causes of the issues and work with the relevant teams to implement corrective actions.•Participating in designing, developing, and executing test plans, test cases, and test scripts to verify the functionality, reliability. and performance of the systems•Documenting the findings, test results, and any identified issues or improvements Participating in process improvement initiatives and provide suggestions for enhancing quality standards, procedures, or workflows•Collaborating with cross-functional teams to ensure that quality is maintained throughout the product lifecycle

•Setting up computer servers, and network•Providing customer support through online and offline channel Providing branch support regarding with the bark systems, networks, and other concern related to bank operations•Has an advance knowledge in banking operations.•Preparing accurate ATM reconciliation reports and other kind of reports.•Uploading and updating Mobile app in Google Playstore, and contents in bank's Facebook page, and website.•Verifying the accounts who registered in mobile banking

•Communicating people from different sector•Understanding client's concern•Market company's products and services.•Handling a very basic cash operations

•Learning the basic process of entertaining complaints