Yvan Wonkap Email & Phone Number

Voisins-Le-Bretonneux, Île-De-France, France

Île-De-France, France

In a context of digital transformation, I led the deployment of a Demand Management Process using ServiceNow - JIRA, with several key objectives:- Ensuring business needs centralization and prioritization of the company from a single interface, eliminating redundant phone calls, multiple excell sheets, ...- Enabling cost management through the implication of PMOs & BPOs during the quote estimation stage + their access to reportings & KPIs- Enabling efficient project planning and capacity planning management through real-time visualization of task allocations between IT teamsThe process deployed across the company streamlines the relationship between Business Teams and Business Process Owners, Project Manager Officers, Product Owners, Finance and Product teams

Nice, Provence-Alpes-Côte D'Azur, France

- Launched a chatbot system to ease out the onboarding experience of professionals in the platform- Introduced a messaging system, enhancing the autonomy of professionals to get information on talent past-experiences- Launched an e-signature workflow to digitalize the process of signing work employment contracts between professionals and talents, decreasing the time spent per hiring

Toulouse, Occitanie, France

- Worked closely with customers to understand and write product requirements- Conducted market research on cashback platforms and their operating processes- Contributed to the increase of customer retention rate by: * Launching subscription packs for categories of products * Integrating an E-signature API in the platform, to increase the service credibility

Engineer'S Degree, Engineering Technology, General

Master'S Degree, Artificial Intelligence, Master Ii

Thesis: Applied Deep Learning techniques (LSTM-Autoencoders) for the prediction of the maintenance of Wind Turbines for the Alpha Ventus.