Yves N Email and Phone Number

- Advising Customers of High level financial solutions from a range of available investment and credit banking solutions- Increase customer financial confidence by providing personalized financial advice , answering customer questions and addressing their concerns- Act as a point of contact for the frontline staff in handling customer problems- Maintain professional space in common areas as per marketing and regulatory guidelines - Stay knowledgeable about emerging issues , evolving regulations and industry codes of conduct as well as participate in process improvement opportunities to protect the interest of the organization- Strive to achieve and improve service level agreements and productivity targets - Ensure documents are prepared consistent with relevant regulations and in a way properly reflecting business intentions

- Analyze compliance reports submitted by the Regulatory Risk Management and Compliance team, including correction plans, and ensure implementation of recommendations-May participate in investigations related to compliance with team members' practices, which may lead to disciplinary measures- Carry out follow-ups and reminders on the various controls that the management team must perform-Participate in compliance improvement initiatives, collaboration with the director or the Regulatory Risk Management and Compliance Team- Formulate recommendations to improve the work process and ensure better compliance- Keeps abreast of current legislation, policies, programs and procedures and is on the lookout for market trends.

-Develop , maintain and solicit continuous business relationships with existing clients who are in my portfolio - Analyse and evaluate client needs based on their goals and financial Situation- Offer Investment , Financing and Transactional Products - Efficiently Organize and process various client maturities in my portfolio

- Advise and Sell mutual fund investment products

- Provide assistance and training to customers with technical difficulties - Provide customers with outstanding service in order to meet and satisfy their needs. -Additional related tasks