Yvette Cobbs Email and Phone Number

Communicates with guest to address their issues and concerns* Demonstrates customer service and professionalism while performing assigned duties* Provides assistance to other departments, as needed* Greets guest upon entry and exit from their assigned area* Distributes flyers, prizes, or promotional items to guests upon entry to the venue* Adheres to the policy and procedures of the FedEx Forum

Informed customers about company’s specialty products, services and solutions* Addressed Domestic and International customer inquiries pertaining to FedEx services* Resolved specialized and complex problems by researching and tracking shipments* Maintained knowledge of company’s policy, procedures, and products by participating inweb-based training* Provided outstanding service to customers and received Customer Service award