As a Principal Accounting Representative, I oversee the payroll processing for a significant workforce of 3000+ employees. This includes reviewing timesheets and processing separation and retroactive payments. I am also responsible for general ledger distributions and identifying out-of-balance variances on payroll accounts.My role also involves proactively identifying efficiency improvements and gaps, fostering a culture of continuous improvement and optimism. I am responsible for conducting thorough audits to ensure employees comply with charging time for government contracts and compressed workweek schedules. In addition, I assist with UAT testing for Oracle system updates before rolling out changes into production. I maintain adequate internal controls for the payroll function, ensuring the security and confidence in our operations.

My role involved a diverse range of payroll tasks, which I handled with thoroughness and precision. I processed biweekly payrolls for multiple business units, ensuring audit reports were run and reviewed to reconcile payroll. Additionally, I meticulously completed miscellaneous payroll requirements, including off-cycle check requests, stop payment of checks, and direct deposit reversals. My role also involved conducting audits of paid time off accrual, with a strong emphasis on accuracy to ensure correct balances. I entered employees’ hours via the Oracle Timekeeper System and processed manual timecard corrections to adjust project and task charge numbers, always providing the utmost precision in my work. As a Senior Accounting Representative, I played a crucial role in training new employees in payroll, ensuring they were equipped with the necessary skills and knowledge. I continued to provide daily support to my colleagues, demonstrating my commitment to teamwork and knowledge sharing. I also provided support in the Sarbanes-Oxley process by assisting with process documentation and testing.

As a crucial part of our operations, I oversee all on- and off-cycle payroll processing, ensuring accurate earnings and deduction adjustments, workers' compensation entitlement payments, retroactive payments, and check distribution. I meticulously validate Kronos timesheet reports against hours loaded into Oracle, and rigorously review payroll error reports for biweekly and weekly payroll runs. My role also involves preparing comprehensive payroll reports for management team review, a task that underscores my commitment to responsibility and accountability. My role involves a meticulous review and maintenance of incoming information received via various channels such as payroll department email, fax, US mail, and calls to the payroll department hotline. I handle the processing of union welfare fund payments, garnishments, employee tax data, W2s, and expense report reimbursements with utmost care. I also process historical wage data requests from the legacy system as needed, while providing reliable support to outside and internal auditors during audit examinations.My role extends beyond day-to-day tasks as I actively participate and contribute to payroll department policy and process improvement initiatives. I am dedicated to helping us achieve our established department and agency goals, and I consistently adhere to department policies, procedures, and quality standards, ensuring our collective success.

My role was diverse, involving exceptional customer service to both employees and vendors. I handled a range of duties, from identifying and researching health and welfare benefits to managing deferred compensation, payroll, finance, and procurement inquiries. I ensured that all assignments were completed to the highest standard, meeting customer satisfaction targets within Service Level Agreements. My proficiency in Siebel, PeopleSoft, and customer service processes allowed me to effectively manage service requests and ensure the quality and control of resolutions in a timely fashion. I also assisted vendors with payment inquiries on outstanding invoices, reconciled payment vouchers against purchase orders in PeopleSoft, and trained new hires at the customer management center on these systems and processes.

As the Project Administrator for Con Edison's Commercial Efficiency Programs, I was dedicated to providing exceptional customer service. This involved offering detailed information on program rules and procedures, incentive amounts, and rebate eligibility to both customers and contractors, ensuring their understanding and satisfaction. As the overseer of project management duties from project initiation to project payment, I was committed to ensuring conformity with program requirements. I collected all required project documentation and data and coordinated with customers and contractors to reach all project milestones. I carried out quality control procedures and worked on special projects to gather compliance information for monitoring and verification processes. I reviewed project information to ensure conformity with program requirements. I worked closely with engineers on new and prospective projects, contractors (market partners), and pending opportunities. I also managed the program compliance project, ensuring strict adherence to the Con Edison Energy Efficiency Program's regulations.

I managed a credit portfolio of over 300 customer credit accounts, proactively supporting the Supply Chain and Sales Team with new credit line applications and increase requests. I managed financial orders to help control credit exposure by ensuring that past due and collection metrics were achieved. I evaluated credit risk via Dunn & Bradstreet reports before making recommendations on and setting credit limits on the accounts. I prepared reports about the degree of risk in extending credit to clients, ensuring a proactive approach to risk management.

I managed a portfolio with over 1000 end-user, reseller, and distributor accounts within the East Coast territories. My primary responsibility was managing an aging report and contacting customers regarding past-due account balances. I could successfully keep accounts from exceeding 90 days past due by working with customers to resolve issues such as billing discrepancies, credit for returns, and short shipments, and secure payments. I reconciled accounts, including monitoring accounts for past due balances, ensuring that incoming payments were posted and applied accurately, tracking cash discounts, issuing refunds, and paying commission checks.My role also involved working closely with the Credit Department to establish account credit lines, a responsibility that underscores my credit management skills. I served as a liaison between the customer and various departments, addressing billing discrepancies, commission disputes, credit for returns, and short shipments. I monitored and ensured the resolution of outstanding issues via Siebel Service Requests, and contributed to the documentation and implementation of the credit and collections training and Sarbanes Oxley documentation. I actively provided suggestions for department process improvements and played a key role in their implementation, all while training and mentoring new hires.

As a liaison between Business Operations and Information Technology, I played a crucial role in addressing program system issues. My involvement in testing and implementing the Siebel CRM system and the system conversion from Platinum to SAP was instrumental. I took charge of all global IT meetings, prioritizing SIRs (System Investigation Requests) and system fixes. Moreover, I managed customer master data records, ensuring the creation of accurate bill and ship to records for vendors via SAP, thereby enhancing data security and customer confidence.My proactive approach was evident in how I monitored automated batch processes via SAP for tax jurisdiction or postal code errors. I made all required adjustments, ensuring the smooth operation of the system. Working with Information Services on a Trillium data merge project, I was responsible for identifying duplicate software licenses, vendor identification numbers, and sales leads. I monitored reports to ensure that records were successfully merged without errors, providing reassurance to management and assisting with Sarbanes Oxley documentation.

I supported the Americas and Latin America sales team on the Citrix Subscription Advantage Program, a crucial initiative that included renewing program subscriptions annually and following up on existing leads. Your role in this was integral. I administered a sales lead tracking tool utilizing an access database system.I monitored sales call volumes via the CentreVue system and provided management with weekly reports on leads, renewal sales, and call volume. I worked as a member of a selected task team, where our collective efforts were instrumental in identifying, researching, and resolving unclaimed property and unapplied cash. Our teamwork significantly reduced unclaimed revenue from $4.4 million to $800k within a quarter. I also wrote and implemented a process to prevent the reoccurrence of unapplied cash.