Yvette Hill Smith Email and Phone Number
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As F5’s Chief Information Officer, and Head of Business and Digital Transformation, Yvette Hill Smith currently leads the company’s IT, Cybersecurity Security, Data Governance & Management, and business transformation functions. In this capacity she oversees the corporate strategy for business and digital transformation for F5. Prior to February 2023, Yvette also led the global customer success function in support of the F5 SaaS and Security business. Prior to joining F5, Yvette was Corporate Vice President of Microsoft Enterprise Support where she led customer success programs for their $60B+ Commercial Cloud business. She managed Microsoft’s Enterprise Support P&L of $4B in revenue and was previously the General Manager for Cloud Customer Transformation Support, leading a team of over 7,000 professionals. In her previous roles, she was Senior Vice President of Managed and Professional Services at Xerox and held multiple executive roles at IBM. In 2021, the National Diversity Council named Yvette to its list of the Top 50 Most Powerful Women in Technology, recognizing her as the highest caliber of executive female leaders in the technology industry. Throughout her career, Yvette has mentored women in technical and operational roles and has worked to create opportunities for their growth and accession in the companies that she has been a part of. Yvette serves on the Board of Directors of Verint, a $900M publicly traded customer experience SaaS company.Yvette is Chair of the National Board of Directors of INROADS, an organization that develops and supports the advancement of talented, under-represented youth in their careers. She is a Member of the Board of Advisors, School of Industrial and Systems Engineering at the Georgia Institute of Technology. She was formally a member of the Board of the Georgia Institute of Technology Women’s Alumni Network. Through her work as an Ambassador for the Grady Health Foundation, she has contributed to the advancement of women and children’s health. Yvette holds a Master of Business Administration degree from Emory University and a Bachelor of Industrial Engineering degree from Georgia Institute of Technology.
F5
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Cio And Svp Of Global Customer Success And RenewalsF5 Oct 2024 - PresentSeattle, Washington, Us -
Chief Information Officer And Head Of Business And Digital TransformationF5 Feb 2024 - Nov 2024Seattle, Washington, Us -
Chief Information Officer And Senior Vp Of Customer Success And Business TransformationF5 Nov 2021 - Mar 2024Seattle, Washington, Us -
Senior Vice President, Customer Success And Business TransformationF5 Mar 2021 - Nov 2021Seattle, Washington, Us -
Board MemberVerint Apr 2023 - PresentMelville, New York, Us -
Chair Of National Board Of DirectorsInroads Aug 2021 - PresentNationwide, Us -
Corporate Vice President - Support And Customer Success ProgramsMicrosoft Sep 2020 - Mar 2021Redmond, Washington, Us -
Vice President - Enterprise SupportMicrosoft Feb 2019 - Sep 2020Redmond, Washington, UsManages the global P&L for Microsoft's almost $4B support business that operates in over 100 countries with 13000+ customers. This includes managing the strategy and design behind our Enterprise support offers and business model, driving the global go to market approach, determining the delivery and resource approach to best deliver against our support promise, and ensuring Microsoft has the right customer and P&L outcomes. -
Worldwide General Manager, Global Customer Support Services - Cloud And AiMicrosoft Nov 2016 - Jan 2019Redmond, Washington, UsLeading the Global Customer Services and Support team for the Cloud and Enterprise SBU. This includes delivery, readiness and supportability for this key set of services and products. -
Senior Vice President Delivery And Professional Services Us Large Enterprise OperationsXerox Jan 2014 - Oct 2016Norwalk, Connecticut, UsLeading the US Delivery Operations - transition, professional services, value chain management and delivery management for the Large Enterprise Operations, a team of 4700 professionals. -
Vice President Of Us Delivery ManagementXerox May 2013 - Dec 2013Norwalk, Connecticut, UsLeads the national team that is responsible for delivery of Xerox services for our global document outsourcing clients. This is a team of 3500+ professionals, responsible for driving over $1.5 billion in revenue. In addition, she is responsible for maturing delivery, talent, and operational excellence of this organization through targeted program initiatives. . -
Vice President Of Client OperationsXerox Aug 2011 - Apr 2013Norwalk, Connecticut, UsResponsible for a leading a team of Client Operations Directors and their operational teams providing document outsourcing services for Xerox’s largest U.S. based and global clients. This general management role is responsible for delivering $82M of revenue, optimizing operations, driving client innovation, managing the associated P&Ls and leading over 200 employees. -
Managing Principal For Retail And Public SectorsXerox Mar 2008 - Aug 2011Norwalk, Connecticut, UsResponsible for managing a team of principals, leading client engagement teams and the development of offerings focused in the document process services offered by Xerox Global Services. Focused on the Retail and Public Sectors and the multiple industries that are a part of these sectors. Led the team in driving over 20% year over year growth in the Eastern US. Last year achieved over $80M of signings in 2009 - achieving Xerox highest sales honor President's Club. -
General Manager Business Continuity And Resiliency ServicesIbm Canada Jan 2006 - Feb 2008Leads the $25M BCRS national business unit in Canada. Directly responsible for P&L, SG&A, and bottom line contribution margin. Consistently driven both revenue and profit growth for this business unit. Manages development of line of business strategies, go-to-market offerings, sales, consultants, and contract service delivery. Develops and enables the execution of the data center facilities strategy to support the operation. Has a direct report leadership team of 8 senior managers. Total operation headcount of 90.
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PrincipalIbm Global Services 2001 - 2008Armonk, New York, Ny, Us -
Sales Executive And ManagerIbm Global Services Jul 1990 - Dec 2005Armonk, New York, Ny, Us
Yvette Hill Smith Education Details
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Georgia Institute Of TechnologyIndustrial Engineering -
The Tuck School Of Business At DartmouthAscent Mastering Managing Management Program -
Emory University - Goizueta Business SchoolInternational Business
Frequently Asked Questions about Yvette Hill Smith
What company does Yvette Hill Smith work for?
Yvette Hill Smith works for F5
What is Yvette Hill Smith's role at the current company?
Yvette Hill Smith's current role is CIO & SVP of Global Renewals and Customer Success, F5 · Board Member, Verint · Board Chair, INROADS · Global Senior P&L Executive.
What is Yvette Hill Smith's email address?
Yvette Hill Smith's email address is yv****@****rox.com
What is Yvette Hill Smith's direct phone number?
Yvette Hill Smith's direct phone number is +140421*****
What schools did Yvette Hill Smith attend?
Yvette Hill Smith attended Georgia Institute Of Technology, The Tuck School Of Business At Dartmouth, Emory University - Goizueta Business School.
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