Yvette Mitchell Email & Phone Number

Cleveland/Akron, Ohio Area

Investigates indoor air quality concerns in residential properties. Applies scientific knowledge of indoor environmental contaminants and identifies potential remediation measures to correct indoor environmental quality problems.

Cleveland, Ohio, United States

Cleveland, Ohio

Center for Medicare and Medicaid services sponsored contract to recover funds from primary payerApply payments received from insurance company in Healthcare Integrated General Ledger Accounting SystemOnce payment applied, apply payment directly to line items specified in correspondenceGenerate partial or paid in full letter to insurance company or other primary payer/responsible partyIndependently manage a work queue consisting of correspondence from Workers’Compensation boards, employers, insurers, insurer representatives, and Non-Group HealthPlans Use critical reading skills to determine if authorization/general correspondence is valid/invalid Track correspondence through the process to ensure a timely response within service levelagreements Facilitate and document communication with insurers, and employer groups Effectively and clearly document communication across multiple systems Escalate queries that are not routine/red flags, or have special circumstances to supervisors inalignment with prescribed processes Maintain confidentiality of all personal health information and adhere to HIPAA guidelines

• Provide assistance to consumers seeking health care coverage including providing information on financial assistance programs and public health care programs (Affordable Care Act, Medicaid, Essential Plan, Qualified Health Plans, Advance Premium Tax Credits, and Child Health Plus).• Process applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, and interpreting of determinations. • Process enrollments into QHPs, plan changes, and dis enrollments. Processing of life events and special enrollment periods. • Assist Brokers and Navigators with inquiries and eligibility and enrollment issues as appropriate. • Transfer/referrals of calls to appropriate entities including in-person assisters, Local Department of Social Service staff, issuers, other consumer support resources• Perform co-browse interactions with consumers seeking assistance with the application process via the New York State of Health Marketplace online account. • Assist customers including prospective enrollees and people assisting enrollees or acting on their behalf, via the phone and web in accordance with all Department and MAXIMUS performance standards, policy and procedures, and protocols. • Assist in explaining plan enrollment options including but not limited to covered services, participating providers, and cost. • Provides information and direction to callers regarding web-based, mail-in and telephone application/renewals, and other programs as applicable. • Facilitates the fulfillment of caller requests for materials via mail, email, or download.• Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate.

Program coordinator of Pesticide Poisoning Registry. Responsible for the day to day operations of program, case ascertainment, case coding and classification, and data entry, Responsible for interviewing patients and providing outreach education to patients impacted from exposure to pesticides.

Public Health Specialists apply professional, technical and managerial expertise to evaluate the impact of environmental contamination on public health. Activities include investigating and assessing human exposure to hazardous chemicals, evaluating remedial activities, and communicating health assessments. Public Health Specialists are asked to interpret complex environmental and health data and recognize the issues and concerns of government agencies and members of the public. Employed by the Department of Health, they often work in partnership with staff of the New York State Department of Environmental Conservation in programs such as Superfund, Brownfields, and Spills.

Associate'S Degree, Hospitality Administration/Management

Restaurant/Food Service Event Planning

Master'S Degree, Urban & Environmental Policy And Planning; And Civil & Env. Engineering (Public Health Concentration

Bachelor'S Degree, Environmental Studies