For the last 30 years, I have built a dynamic career with record-breaking performance serving in leadership roles in the optical retail industry. I am passionate about driving client loyalty and satisfaction to deliver year-over-year sales increases through exceptional customer service. As a detail-oriented leader, I am also skilled in healthcare billing administration, HR functions, and team management. I remain committed to building high-performing and collaborative teams driven to exceed financial objectives through customer advocacy and high-level service.A few of my selected accomplishments:⭐ Oversaw all aspects of busy retail store location with revenues of $1.5M annually while managing 13 employees.⭐ Achieved a 20% annual sales increase year over year by consistently creating new ideas for driving sales and coaching the team on the best practices.⭐ Reduced costs substantially by researching health insurance carriers to identify cost-effective plans.⭐ Worked as a salesperson generating commissions for rentals and sales of apartments, condominiums and cooperatives in the Jersey City area.