Yvette Smith-Burns, Mba Email and Phone Number

Deliver projects for the Government Contractor, with responsibly for the successful delivery of all elements, to specified levels of time, budget and quality. This includes implementation, development of existing provisions and general business development for the Organization.

*Direct entire recruitment process for selection of high caliber candidates for exempt, non-exempt, andcustodian positions to meet staffing plans and objectives.* Administer multiple recruiting strategies – working with internal & external resources – from initial sourcing through assimilation for open positions*Provide employee relations support to site management and employees to ensure complaints, discipline, performance management and corrective action procedures are handled… Show more *Direct entire recruitment process for selection of high caliber candidates for exempt, non-exempt, andcustodian positions to meet staffing plans and objectives.* Administer multiple recruiting strategies – working with internal & external resources – from initial sourcing through assimilation for open positions*Provide employee relations support to site management and employees to ensure complaints, discipline, performance management and corrective action procedures are handled in a fair, consistent and legally compliant manner  *Form solid working relationships, based on a thorough knowledge of the business, with General Managers, Operations Managers/Supervisors, and other key site managers*Work with designated managers, supervisors, and other HR team members to assure that customer requests for HR services are met timely, accurately and efficiently.* Conduct all program activities in accordance with CARF, State/DDS, Federal/DOL, and worksite company standards.*Understand and follow agency policies and procedures.*Coordinate and manage the merit planning and salary administration process, including management of salary structures, job slotting and competitive benchmarking processes. Show less

*Managed accountabilities in the administration of first and third-party worker's compensation claims.*Understood and operationalized programs, policies, and procedures for: reporting, investigation, and analysis; litigation management; resolution/outcome management; and the delivery of claim information.*Managed litigated and moderately complex claims and is entrusted with significant settlement authority.*Understood and communicated claims management philosophy and strategy to… Show more *Managed accountabilities in the administration of first and third-party worker's compensation claims.*Understood and operationalized programs, policies, and procedures for: reporting, investigation, and analysis; litigation management; resolution/outcome management; and the delivery of claim information.*Managed litigated and moderately complex claims and is entrusted with significant settlement authority.*Understood and communicated claims management philosophy and strategy to business unit and regional management. Built, maintained, and managed relationships with claims adjusters, insurers, outside legal counsel, and other claims related parties.*Ensured external reporting requirements were met.*Operationalized the design, analysis and delivery of claim information which influenced risk management behavior through performance metrics and benchmarking.*Formulated, developed, and coordinated safety and loss control functions of the organization.*Designed and directed programs to reduce accidents, occupational illnesses, and exposure to long-term health hazards through safety-training of supervisors and managers, planned inspections, skill training, first-aid care, emergency preparedness, proper job instruction, new employee indoctrination, physical protection, planned job observation, rules and practices, job analysis/procedures, disposal procedures, and protective equipment.*Conducted investigations of employees for disciplinary matters, write reports regarding the investigations and make discipline recommendations in consultation with the VP of Human Resources.* Assisted and discussed with and advised VP of Human Resources on general personnel issues.* Advised administrators on the proper procedure in handling personnel matters and issues including employee evaluations.*Coordinated and facilitated grievance procedures.*Maintained discipline/investigation files.*Analyzed, developed and reviewed policies and regulations for personnel matters. Show less

*Communicated claims cost and reserve information to financial auditors as necessary.*Advised departments and the school district about the status of claims, loss experience trendsand program costs.*Provided claim data for the employee injury and incident loss runs and maintain OSHA requiredinjury and illness records.*Directed and monitor the activity and performance of the workers' compensation third partyclaims adjusting administrator to ensure compliance with… Show more *Communicated claims cost and reserve information to financial auditors as necessary.*Advised departments and the school district about the status of claims, loss experience trendsand program costs.*Provided claim data for the employee injury and incident loss runs and maintain OSHA requiredinjury and illness records.*Directed and monitor the activity and performance of the workers' compensation third partyclaims adjusting administrator to ensure compliance with applicable regulations.*Developed and manage the early Return to Work program.*Developed and provide or arrange for training programs relating to workers' compensation laws,benefits, policies and loss control.*Consulted with the third-party claim adjusting administrator and the borough attorney to selectlegal counsel for litigated workers' compensation cases and evaluates legal counsel performance,utilization and effectiveness.*Conducted workers compensation claim investigations and direct third-party claim adjustingadministrator the claims investigation activity.*Determined actual time missed from work due to work related injuries and illnesses and provideaccurate information to meet OSHA record-keeping requirements.*Reviewed and approves all claim settlements proposed by the third-party claims adjustingadministrator.*Developed, implemented and monitored workers' compensation claims reporting forms,procedures and activities. Show less

*Wrote directives advising department managers of Company policy regarding equal employmentopportunities, compensation, and employee benefits.*functions and ensures policies, procedures, and reporting are in compliance.*Wrote and delivered presentations to corporate officers regarding human resources policies andpractices.*Kept records of benefits plans participation such as insurance and pension plan, personneltransactions such as hires, promotions, transfers… Show more *Wrote directives advising department managers of Company policy regarding equal employmentopportunities, compensation, and employee benefits.*functions and ensures policies, procedures, and reporting are in compliance.*Wrote and delivered presentations to corporate officers regarding human resources policies andpractices.*Kept records of benefits plans participation such as insurance and pension plan, personneltransactions such as hires, promotions, transfers, performance reviews, and terminations, andemployee statistics for government reporting.*Coordinated management training in interviewing, hiring, terminations, promotions, performancereview, safety, and sexual harassment.*Advised management in appropriate resolution of employee relations issues.*Responded to inquiries regarding policies, procedures, and programs.*Administered performance review program to ensure effectiveness, compliance, and equity withinorganization.*Administered benefits programs such as life, health, and dental insurance, pension plans,vacation, sick leave, leave of absence, and employee assistance.*Investigated accidents and prepares reports for insurance carrier. Coordinates Safety Committeemeetings and acts as Safety Director.*Prepared reports and recommends procedures to reduce absenteeism and turnover.*Represented organization at personnel-related hearings and investigations.*Planed, organized, administered and supervised the company Workers’ Compensation Program,including the review and processing of claims and legal documents, participation in settlementnegotiations, recommending loss control strategies, instructing staff on workers’ compensationissues, and ensuring conformance to applicable laws and regulations while maintaining a highlevel of customer service.*Attended workers’ compensation hearings; manage third-party subrogation case to seekreimbursement from third parties. Show less