Form initial scope assessments, define work plans and roadmaps, and oversee groups executing implementation plans. Analyze implemented changes and make further adjustments to workflow, schedules, or other protocols and processes as required. Collaborate with system integration team members to ensure compliance with client requirements. Focuses on maximizing the efficiencies of day-to-day business processes, whereas project management oversees singular events as the need arises. Planning, organizing, leading, and controlling in accordance to the business perspective. Ensure implementations occur on time and Resolve customer issues effectively. Develop project plans and track progress. Manage a team of implementation specialists. Monitor an implementation project's progress. Manage GMB's of the clients.

Responsible for planning, implementing, managing and monitoring company's Social Media strategy in order to increase brand awareness, improve Marketing efforts. Plans and executes digital marketing campaigns to enhance company’s online presence. Creating content, including text posts, video and images for use on social media. Promoting services and content over social media, in a way that is consistent with the company’s brand and social media strategy. Facebook, Instagram & Linkedin profile management and responsible for email campaign.

Responsible for developing and maintaining strong, long-term relationships with clients by onboarding them smoothly, monitoring their health, proactively addressing issues, providing product training and support, collaborating with internal teams to advocate for their needs and drive improvements, conducting regular check ins and business reviews, identifying upselling and cross-selling opportunities, and gathering and analyzing feedback to enhance the customer experience.

Managed relationships with restaurant partners and ensured their success on the platform. Provided support and guidance to merchants regarding menu optimization, pricing, and marketing strategies. Analyzed data to identify trends and opportunities for improvement in merchant performance. Collaborated with cross-functional teams to drive growth and achieve business objectives.

Successfully led business development efforts. Developed and maintained strong relationships with key clients and partners. Conducted market research to identify new opportunities and improve sales strategies. Collaborated with cross-functional teams to develop innovative solutions for clients. Consistently exceeded sales targets, resulting in significant revenue growth for the company.

Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities. Contributes to team effort by accomplishing related results as needed.

Conducted training sessions to enhance the sales skills of new and existing employees. Designed and developed training materials, including presentations and manuals. Monitored trainee progress through evaluations and assessments. Collaborated with management to identify areas for improvement in the sales process. Successfully trained employees resulting in increased sales revenue for the company.