Yvette Guzman Email & Phone Number

I currently struggle with a few illnesses that have caused my working life to come to an end. I have filed disability, and been denied twice now. I'm trying again, of course, but I cannot just sit around in the meantime. I started this blog to give advice on things we all go through in life because this is a subject I just KNOW, call it intuition, a gut feeling, whatever you want. It's different than having to think at a regular job, so to speak. This gift of advice giving is something that comes from my very soul and takes nothing extra to share it with others. It doesn't mean I am always right, I just give you what I feel is right. It is up to you to decide what to do with it.

Las Cruces, Nm, Us

Under general supervision, prepares payroll input to computerized payroll systems. Assists in preparing payroll checks. Answers questions from employees and supervisors regarding payroll matters. May maintain records on vacation, sick leave, etc. May assist with governmental reporting/compliance. Coordinates and processes any irregular payments (e.g., sales draws, bonus payments, etc.). Reviews, analyzes and checks payroll reports for accuracy and makes necessary adjustments or corrections through journal entries or other established procedure; Completes appropriate forms to adjust wage/salary account funds or to correct or balance a special situation; Researches, analyzes and resolves difficult or technical problems or questions presented by other workers, faculty, staff, students or outside agency representatives using knowledge of common problems and of entire payroll function; Recommends or participates in the development of new procedures and policies related to payroll operations utilizing knowledge of university, state and federal policies and regulations; Compiles financial, tax and payroll reports for both internal and external purposes; submits to supervisor for review; Acts as liaison with staff, faculty, administrators and students in answering questions, providing alternatives and facilitating decision making; Coordinates schedules and conducts training sessions for departmental payroll representatives to explain payroll policies and procedures, state and federal regulations and laws; Prepares correspondence of a technical nature pertaining to payroll issues; Coordinates and interacts with federal and state agencies on issues pertaining to employee compensation and deductions; Compiles and analyzes payroll data, makes recommendations and determinations and prepares related reports.

• Coordinated admissions for inpatient services for mental health and substance use recovery programs. • Ordered and distributed office supplies while adhering to a limited office budget.• Answered and managed incoming and outgoing calls while recording accurate messages. • Spoke with patients, family members, healthcare professionals and others, over the phone, often having to use skills of empathy and sympathy to talk to patients and guide them in the process of obtaining the help they are seeking. • Routinely interacted with members of the community, residents, family members and staff to efficiently and professionally coordinate admissions.• Obtained and recorded client information accurately and efficiently.• Participated in the maintenance of hospital occupancy levels and coordinate the date and time of admissions.• Daily made use of superior organizational and time management skills, as well as exceptional written and verbal communication.

Las Cruces, Nm, Us

During times of unemployment, I was passively job searching while focusing on my graduate school studies. I graduated on May of 2016 with my Master of Arts degree in Criminal Justice.KEY ACCOMPLISHMENT:Completed graduate degree while occasionally working full time.

Las Cruces, Nm, Us

Executive level administrative position, supporting Director for a student support department. Managed time allocation for Director by meticulously coordinating meetings, appointments and events. Utilized expertise and sound judgment in handling competing priorities. Ensured seamless travel experience for Director and student leaders by arranging domestic travel arrangements and itineraries with commercial travel vendors. Reviewed, prioritized and took action upon all incoming communication for Director, including snail-mail, telephone calls and internal correspondence. • Executive level assistant to director of a student support department. • Collaborated with the director on gathering data to compile weekly, monthly, and annual departmental reports, including analytical budget reports, fiscal reports, and assessments.• Streamlined scholarship services and distribution as scholarship coordinator and decision maker regarding recipient criteria.• Secured requisitions for purchase orders for materials/supplies/events and routed to the correct department for payment. • Negotiated contracts with current and possible vendors for events, including negotiating 50% off a contract for a famous key note speaker for a department sponsored event.• Appointed to be student academic advisor, with access to student grades and unofficial transcripts. • Took initiative to design advertising such as flyers and brochures, and did the marketing of department and student events.• Diligently kept department website up to date and created and maintained a page on Facebook.• Managed and supervised student employees, provided positive leadership and employee development.• Flexible and dedicated, successfully managed office administration when director was out on medical leave for many months.

El Paso, Tx, Us

(Temporary Position) • Under very minimal supervision, kept meticulous files of confidential records regarding students and department information.• Prepared materials and reports for director.• Reconfigured records system concerning fiscal matters and kept departmental budget in the black.• Made decisions regarding the purchase of supplies, and for securing purchasing documents as well as reimbursement paperwork completion.• Carried out general office duties including: filing, answering telephone, retrieving information from the phone system, typing, copying, faxing and entering data, researching information, and appointment setting/calendar maintenance of director.

• Ensured clients, daily participants and co-workers received the highest quality customer service through simply treating each one in a courteous and gracious manner.• Assigned and oversaw the daily job tickets and activities of daily participants.• Contributed to branch overall profitability by providing dispatch support and setting appointments with potential clients, and participating in the collection process.• Assisted daily participants with employment process from beginning to end, including filling out necessary hiring paperwork. • Processed payroll at end of day for participants turning in daily work tickets.• Complemented daily on my positive attitude and treatment of day workers by the day workers themselves. Greatest reward for good customer service is customer satisfaction.

 Maintain daily office operations, including management of the installation/service call paperwork, data entry, all monetary transactions, including controlling petty cash, and regular maintenance of equipment.  Responsible for the entering, editing, format, revising, printing, assembling and distribution of printed materials such as forms, correspondence, contracts, agreements, articles, schedules and others of similar complexity to the technicians.  Reorganized paperwork processing in order to make the office run more efficiently. Responsible for petty cash box and collection of monies from technicians.

 Selected to serve as assistant to the president based on demonstrated work performance and dedication.  Operate a PC to view, enter, edit, format, revise, print, assemble and distribute written materials such as forms, correspondence, contracts, agreements, articles, schedules and other of similar complexity for the business owner.  Reorganized office, including redesigning many forms used on a daily basis. Perform incidental secretarial tasks such as scheduling supervisor's appointments; screening calls/visitors; attend meetings.

 Maintain and record business transactions, assemble and maintain files, including materials used, compute and check all tickets for materials used by the installers. Perform a wide variety of secretarial support functions;  Apply detailed program knowledge in developing and/or maintaining program records systems and/or in collecting information, preparing reports. Liaison between management, other organizational units, and external customers. Collect delinquent accounts using collection letters and calls and location methods. Manage accounts payable by recording liabilities, checking vouchers, recording payments and updating vendor accounts.

 Provided outstanding customer service, as was noted on numerous occasions by repeat customers and district supervisor. Responsible for financial transactions including operating a register and the preparation of daily bank deposits often running in the tens of thousands of dollars.  Supervise support staff and act as a role model of expected behavior

Master Of Arts (Ma), Criminal Justice

Bachelor Of Arts (Ba), Sociology

Certificate, Paralegal