Yvette M. Email and Phone Number
Yvette M. personal email
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As a first-generation college graduate from rural South Texas, I live by the belief that "a rising tide lifts all boats.” My mantra throughout my diverse and varied career journey, from the classroom to corporate America, has focused on the unifying theme of helping the most vulnerable and underrepresented groups achieve equity in every aspect of the word.Over the past decade and a half, I have worked in education, ed-tech, the nonprofit sector and the financial services industry leveraging expertise in project management, strategic planning, and cross-functional leadership to drive large-scale initiatives, manage multi-year projects, and deliver strategic business value focused on the double bottom line.Currently, as a Senior Business Process Consultant in Intelligent Automation, I lead projects that align process improvements with business strategy and regulatory requirements. My work includes spearheading RPA annual recertification, future-proofing project management, and managing database migrations. I’m skilled in Agile Methodologies, risk mitigation, and leveraging data insights to optimize customer experiences.In my previous role as Director of AI Bootcamps at the Mark Cuban Foundation, I scaled a first-of-its-kind Generative AI bootcamp program, achieving an average NPS of 42 and increasing knowledge by 15% year over year. As Customer Support Manager at EVERFI, I collaborated with the CXO on the Voice of the Customer (VOC) strategy and led the tech strategy for the first international K-12 expansion to the UK.With every role along my journey, I’ve expanded my technical expertise while honing clarity and agility in how I can serve others. From increasing the participation of students of color in STEM/AI to recently pivoting to supporting automation and also employment, efforts in banking for military members and veterans at USAA, the synergies in work and community life have fueled my ability to serve others professionally and personally.I am interested in Strategy and Operations in the Data + AI space, where I can continue to leverage my collaboration and problem-solving abilities while working for a great company with a strong mission and supportive culture.If you are a Strategy and Operations or Data + AI professional, I’d love to connect. If you are a veteran or military spouse in the DFW metroplex, I’d love to explore how I might be able to assist in your career journey.
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Director, Ai Bootcamps ProgramMark Cuban FoundationDallas, Tx, Us
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Senior Business Process ConsultantUsaa Jul 2024 - PresentSan Antonio, Texas, UsI began my career at USAA in May 2024 through the U.S. Chamber of Commerce Hiring Our Heroes Google Career Forward Fellowship in Data Analytics. As a current Senior Business Process Consultant specializing in Intelligent Automation, I drive process enhancements that align with both business strategy and regulatory compliance in the banking industry.With expertise in project management and a focus on risk mitigation, I ensure seamless execution of team goals while leading projects and collaborating across teams. I spearheaded our first Annual RPA funding model review based on ROI and manage complex projects across bank lines of business, such as future-proofing project and recent database migration efforts. I oversee critical Jira reconciliations and streamline access requests weekly. Additionally, I hold both a Certified SAFe 6 Scrum Master and PMI PMP credential. I have also received further training in Agile Methodologies, which I leverage to enhance processes and standardize execution, always keeping the customer experience at the forefront. I continually use data-driven insights to inform decision-making and align internal stakeholders with strategic goals.I am an active member of the VetNet Dallas core team, USAA’s ERG for veterans and military spouses. -
Artificial Intelligence Residency Fellow At Voice Ai StartupColorwave Jun 2024 - Oct 2024Berkeley, California, UsColorwave, a nonprofit organization, is dedicated to closing social capital gaps in America’s innovation economy by connecting underrepresented professionals to meaningful career opportunities within the AI VC-backed startup ecosystem. Through its 5-month fellowship program, Colorwave equips fellows with essential training, offering biweekly workshops led by venture capitalists, entrepreneurs, and industry leaders, along with a paid AI coursework component and a capstone project. As a fellow, I had the opportunity to work with Encounter AI, an early-stage AI startup, where I enhanced their sales enablement strategy for the launch of their new product, Advisor. My role involved refining the go-to-market strategy, aligning customer needs with strategic messaging, and creating effective sales collateral. -
Director, Ai Bootcamps ProgramMark Cuban Foundation Feb 2021 - Feb 2024Dallas, Texas, UsAs the first-ever Director at Mark Cuban Foundation, I remained deeply committed to closing the opportunity gap for underrepresented students, leading transformative efforts in tech education for underserved communities. I spearheaded the expansion of our AI bootcamp program, growing it from a 3-site pilot in Dallas to over 30 national locations in 2023, providing over 700 underserved students access to cutting-edge education at Fortune 500 company-sponsored sites. I created a team from scratch to support this effort By creating and defining the programs first strategic parameters, I aligned the initiative with students' needs and corporate goals, achieving an average Net Promoter Score (NPS) of 42 and a 15% year-over-year increase in student knowledge. I also launched an inaugural National Curriculum Advisory Board to create a new Generative AI curriculum, secured over $150K in program contributions through the ESG investment model I piloted and scaled and executed a hyperlocal recruitment strategy to ensure diverse student participation.
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Customer Support Manager, Director K-12 Schools And Senior Schools ManagerEverfi From Blackbaud Feb 2013 - Dec 2020Charleston, Sc, UsAt EVERFI, a SaaS EdTech company focused on critical life skills, I held multiple roles where I led teams, developed strategic programs, and managed customer support, impacting K-12, Higher Education, and Financial Education platforms. During my time there, I sharpened my skills in leadership, program development, technical support, and strategic partnerships, all of which contributed to driving operational success and delivering meaningful educational outcomes.As Customer Support Manager, I led a team of 3 to achieve a 90% one-day response time and a 7-day resolution rate for technical issues. I developed and implemented a customer support strategy that streamlined major release support procedures, improved ticket quality, and increased end-user satisfaction across all markets, including leading an international expansion to the UK. I collaborated with Product Management and Engineering to execute 14 problem-solving projects, addressing key pain points in 2020 alone.As Director of K-12 Programs, I built strong relationships with the North Carolina Department of Public Instruction, successfully integrating 3 EVERFI courses into the state curriculum. I also managed relationships with 16 of the nation's top 500 school districts, resulting in the addition of 474 new courses—the highest growth on the team. In addition, I served as the Region Tech Lead, diagnosing tech issues for teams across 3,000+ schools annually.In my role as Senior Schools Manager, I created and executed EVERFI’s North Carolina K-12 strategic plan, meeting key performance indicators, including integrating 1 new course into the state curriculum and achieving the highest activation rate on the team. I expanded the statewide network, adding over 22,000 students and 276 courses. Additionally, I implemented a successful educator renewal campaign, achieving a 72% renewal rate. -
Part Time Alumni Admissions Phone Screener At Teach For AmericaTeach For America 2012 - 2015New York, Ny, UsAs a Teach for America Alum, I aimed to ensure every candidate had a positive and equitable interview experience. This experience allowed me to develop strong skills in candidate evaluation, communication, and time management. I took pride in administering over 30 phone screens annually, carefully documenting each candidate’s responses and evaluating their overall fit for teaching. My focus was not only on technical qualifications but also on how well each candidate aligned with Teach for America's mission, culture, and values.In each interview, I paid close attention to responses, ensuring that my notes were thorough and that my recommendations for in-person interviews were backed by clear and objective assessments. This meticulous approach helped streamline the hiring process, ensuring that the ideal candidates fit for the role advanced to the next stage of the interview process. I consistently met deadlines, submitting all interview evaluations on time, which contributed to the overall efficiency and success of the recruitment process. -
Visiting Scholar Graduate Teaching And Research AssistantDaniel K. Inouye Asia Pacific Center For Security Studies Jan 2013 - Mar 2013Honolulu, Hi, UsWhile pursuing a Master’s in International Relations, I served as a Teaching Assistant for 3 executive education courses, supporting faculty in instructing over 100 students. In this role, I facilitated course discussions for Comprehensive Security Responses to Terrorism and Asia-Pacific Orientation Courses.Throughout my internship, I also obtained 2 course certifications and worked closely with a professor on a research project focused on Women, Peace, and Security, which was ultimately integrated into the course curriculum on the same topic. -
Prevention Youth Development SpecialistChild & Family Service Jan 2011 - Mar 2012Ewa Beach, Hi, UsWorking through the transformative power of community engagement and social justice, I transitioned from early childhood education to a nonprofit formerly known as The Institute for Family Enrichment (TIFFE). This marked a pivotal moment in my career. I became a certified Youth Prevention Specialist through the State of Hawaii Department of Health, gaining valuable skills and insights into the needs of at-risk youth and families. My core strengths in community leadership, program development, and social advocacy allowed me to thrive in this environment, where I made a meaningful impact.During my time at TIFFE, I led three significant community initiatives aimed at fostering social justice. I facilitated a drug prevention curriculum and evaluation for 75 students by building peer-to-peer youth coalitions that empowered young people to address social issues in their communities. Additionally, I taught parenting classes for at-risk parents and led a playgroup for low-to-moderate-income families, creating supportive environments that foster personal growth and community engagement. -
Children And Youth Program AssistantMarine Corps Community Services Jul 2010 - Dec 2010Quantico, Va, UsWorking at the Kupulau Child Development Center on Marine Corps Base Hawaii was a deeply rewarding experience that allowed me to combine my passion for early childhood education with my commitment to helping young children thrive. In this role, I assisted in the development and implementation of an effective curriculum for students ranging from 3 months to 2 years old. I worked closely with a group of eight 2-year-olds, creating tailored learning plans that fostered their individual growth and development.I ensured that the daily schedules and activities were aligned with the developmental needs of each child, incorporating differentiated learning strategies and age-appropriate play. This holistic approach helped the children engage meaningfully with the world around them while developing essential social, cognitive, and motor skills.In addition to my hands-on work with the students, I adhered strictly to center protocols by accurately completing and submitting all required documentation in a timely manner. This attention to detail ensured smooth operations and compliance with institutional guidelines. Through this role, I refined my skills in early childhood education, curriculum development, and operational management, all while supporting the growth of young children in their most formative years. -
Pre-Kindergarten 4 Year Old Teacher And Operations Chair (Teach For America)Kipp Houston Jul 2008 - Jun 2010Houston, Texas, UsAs a 2008 Teach for America Corps Member dedicated to closing the achievement gap, I had the unique opportunity to work at the first KIPP Elementary School ever opened, KIPP Shine. In my role as a Pre-K Teacher, I implemented 20 rigorous weekly small group intervention plans, which led to significant growth—averaging 1.5 years—along with impressive mastery rates of 89% in literacy and 97% in math for my 23 students. Additionally, I aligned new state standards with our school-wide Pre-K 4-Year-Old Long-Term Plan, ensuring that our curriculum remained relevant and aligned to evolving educational requirements.My commitment to student well-being extended beyond academics; I implemented a Child Abuse Awareness and Prevention Program that educated 125 grade-level students on the prevention of sexual and physical abuse. In addition, as Operations Chair, I successfully planned and executed 8 field lessons for 10 teachers and 125 students, enhancing their educational experiences through hands-on learning opportunities. These roles combined to allow me to refine my skills in curriculum delivery, classroom management, program development, project management, and community engagement, all while maintaining a strong focus on the academic needs of my students.
Yvette M. Skills
Yvette M. Education Details
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The University Of Texas At AustinBs In Corporate Communication And Ba In Applied Learning And Development -
University Of OklahomaInternational Relations And Affairs
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Hebbronville Early College High School
Frequently Asked Questions about Yvette M.
What company does Yvette M. work for?
Yvette M. works for Mark Cuban Foundation
What is Yvette M.'s role at the current company?
Yvette M.'s current role is Director, AI Bootcamps Program.
What is Yvette M.'s email address?
Yvette M.'s email address is yv****@****ail.com
What schools did Yvette M. attend?
Yvette M. attended The University Of Texas At Austin, University Of Oklahoma, Hebbronville Early College High School.
What skills is Yvette M. known for?
Yvette M. has skills like Community Outreach, Public Speaking, Program Development, Nonprofits, Leadership, Research, Event Planning, Teaching, Policy, Program Management, Training, Non Profits.
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