Yvette Valdes Email & Phone Number

Miami Lakes, Florida, United States

• Manage Senior Executive Vice President schedules including business matters, meetings with potential and existing clients, and arranging conference calls• Responsible for coordinating all travel schedules, arrangements and logistics including transportation, lodging, meeting agendas and sites for local and out of state conferences• Onboarding all new hires within the division• Responsible for updating content for the department’s intranet site on SharePoint• Enter all invoice expenses into the Coupa System for payment and record keeping• Complete expense reports for all team members • Maintain all ORG charts, call trees, and distributions lists for all employees • Manage E-Time for all exempt employees in ADP• Coordinate and set up trainings for Bankers HUB’s webinars and maintain training log• Order supplies for all departments• Work on miscellaneous projects and serve as back up when needed• Require the analysis of facts and circumstances to conclude and make recommendations for solving administrative problems within the limits of accepted practice

• Manage Senior Vice President and Vice Presidents’ schedules including business matters, meetings with potential and existing clients• Responsible for coordinating all travel schedules, arrangements and logistics including transportation, lodging, meeting agendas and sites for local and out of state conferences• Onboarding all new hires within the Mortgage Services Division• Maintain appointments, calendar schedules and contacts for the Executive Vice President and Senior Vice President• Enter all invoice expenses incurred in a monthly basis into the Coupa System for payment and record keeping• Complete expense reports for all management staff • Receive and process tasks for incoming checks via Task/Comment Code in MSP• Maintain all ORG charts, call trees, and distributions lists for all employees within the Mortgage Services Division. • Providing reports from ADP for the Executive Vice President of the Mortgage Services Division for review of time keeping and/or overtime of all employees• Manage E-Time for all exempt employees in ADP• Order credit reports, title policies, and property appraisals• Prepare welcome and goodbye letter packages for customers in a timely manner• Coordinate and set up trainings for Freddie Mac, Fannie Mae and all related trainings via webinar• Order supplies for all the departments within the Mortgage Services Division• Work with the Executive Assistant on miscellaneous projects and serve as back up when needed• Require the analysis of facts and circumstances to conclude and make recommendations for solving administrative problems within the limits of accepted practice• Townhall coordination and support

• Prepare loan charge-off documentation for management review and approval• Prepare loan files for foreclosure referral and collateral repossession• Conduct research utilizing loan servicing systems, web-based systems, and the internet to resolve customer and/or internal staff inquiries• Conduct skip tracing to assist collectors in achieving right party contact• Document and update customer information within the loan servicing systems• Develop and maintain tracking mechanism for loan activity, foreclosures, bankruptcy, REO’s, and charge-offs for consumer loans• Order credit reports, title policies, and BPO’s and input values into the Fiserv system• Generate and distribute reports to collectors for calling campaigns to customers• Maintained and tracked the employee vacation and absence calendars• Process and log all invoice expenses incurred on a monthly basis for the Accounting Department• Moving/reorganizing files cabinet• Telephone duties to follow up with customer and or attorney offices