Yvonne Watson Email and Phone Number

Established an enterprise-wide data strategy to improve quality of business insights by focusing on unified definitions, comprehensive interpretations, and a solid framework for data auditing and management. Created an agile application of process discovery and classification to enable quick adoption of process improvements and automation. Working towards a single source of data truth and process standardization for the ability to scale at will.

Lead an enterprise transformation program to scale the $300M+ services organization that is growing and expanding at rapid speed, including a recent merger. The goals span the lifecycle of services quote to delivery, including services offerings, quoting methodologies, change management, data governance, implementation approaches, operational processes, and modernization of the services delivery platform. Work with executive stakeholders across industry verticals, global regions, and product suites.

Strategic Advisory, P&L Management, Trusted PartnerResponsible for the development of a digital transformation consulting business. Core competency around current state analysis and strategic planning for concrete steps of digital transformation. • Engaged with customers utilizing proven methodologies (Agile, Iterative), value to investment analysis, and technology innovations in the marketplace. • Defined strategic goals and the means to accomplish them with roadmaps containing building blocks. Areas of focus range from target operating models, process improvements, analytics insights, artificial intelligence, search strategies, and workflow automation.• Led a leadership team of 3 directors each with 10+ strategic consultants covering aspects of current state analysis, needs assessment, technology modernization, and solution implementation.• Professional Services owner of Commercial and Federal accounts, including net new customers and current accounts.• Managed several multimillion-dollar engagements for customers’ technology modernization.

Technology Adviser, Executive Architect, Center of Excellence LeaderResponsible for the strategic planning and execution activities for global customers embarking on enterprise transformations utilizing the latest and greatest capabilities in Cognitive, Analytics and Cloud Computing. Managed a Center of Excellence, utilizing IBM Design Thinking methodology to tackle first-of-a-kind implementations and harvest reusable assets. • Led the creation of deep dive boot camps for lessons learned and skills enablement of IBM and Partner ecosystems. • Presented at IBM conferences as the Services Evangelist on innovations related to datasets integrated with unstructured content repositories within Data Lake architecture.• Consulted with C-level executives spanning North America, Europe, and Asia as the trusted technology and implementation advisor. Established critical partnership between IBM and customers for enterprise technology adoption and transformation.

• Presented at IBM conferences on utilizing cloud data lake architecture to extend and enhance an ECM Shared Services and CoE Model.• Implemented enterprise programs and CoEs to ensure the successful delivery of large portfolio of projects supporting business objectives.• Consulted with C-level executives of client organizations spanning North America, Europe, and Asia as the trusted technology and implementation leader. Established critical partnership between IBM and clients for enterprise technology adoption and transformation. • Advised on areas of business automation and process optimization utilizing technology components of the IBM Analytics product portfolio.

• Turned around a failing multi-million-dollar project at a leading bank in Singapore. As the trusted advisor to the customer CIO, led a project team of 40+ SMEs, across multiple departments and countries. Gained the bank as the first of its kind reference account in Southeast Asia. • Built a Center of Excellence within the customer organization for the enterprise adoption of IBM’s Enterprise Content Management product suite, focused on IBM Case Manager. • Created a business process framework to automate 150+ manual back office workflows spanning multiple countries.

• Developed Advanced Case Management implementation methodology and workshops for customers to tackle operational pain points and business challenges related to process management. • Led international deep dive workshops, structured proposals and SOWs resulting in several multi-million-dollar services engagements.• Built new services offerings focused on Enterprise Architecture and Implementation. Created reusable assets and delivery procedures to engage customers on the benefits of establishing a reusable enterprise framework.• Created and coached a team of Enterprise Architects for the delivery of these new offerings.