Recruited by a national healthcare organization to scale for growth and build out formal capabilities. Responsible for strategic and operational oversight of all clinical sites in six states (FL, PA, NJ, IL, NV, WI) and corporate departments: human resources, marketing, revenue cycle management, finance, access/call center, credentialing, risk management, facilities, and supply chain. • Led a transformational journey from an autocratic model to an integrated, high performing, and accountable team.• Coordinated facility and program planning budget as well as space allocation to maximize profitable service line growth.• Launched 30 additional centers through a thoughtful combination of acquisitions and De Novo site development.• Launched and managed a national sales/business development team.• Developed and executed employee engagement plan in collaboration with HR to retain top talent• Developed KPI dashboards to identify opportunities for improvement resulting in improved access to care by 27%, decreased days in AR by 12%, and reduced no-show rate by 6%.• Launched new EHR to deliver data analytics for decision making and improve quality, service, operational and financial outcomes.

Assisted founder with launching start-up analytics firm. Trusted advisor to founder in matters of strategy and business development.

Provided strategic direction, and operational and financial oversight for clinical and non-clinical services including surgery, rehabilitation (cardiac, respiratory, and physical therapy), wound care and hyperbaric medicine, endocrinology and diabetes center, urgent care, and community wellness and outreach. Managed performance for 6 direct and 800 indirect reports and annual revenues of $280M.• Expanded locations and service offerings in secondary markets to improve patient access and new sources of revenue generation.• Led acquisitions and joint ventures due diligence and integration process.• Executive leader for all Joint Venture Board of Directors.• Expanded rehabilitation services through acquisitions and De novo site development resulting in 47% YOY growth.• Worked with the Chief of Surgery to expand surgical and wound care service lines.• Redesigned hospital-based clinics to improve access to care, patient satisfaction, staff productivity and financial performance.• Launched a sports rehab facility through a collaboration with Hospital for Special Surgery, representing the first step to a full affiliation agreement for the orthopedic service line.• Developed strategic partnerships with YMCAs, the City of Stamford, University of Connecticut, Synchrony Financial, and Chelsea Piers.

Developed and executed strategic plan for service line development. • Developed a framework for service line assessment and development regionally and nationally centered around wellness and prevention, research, evidence-based practice, technology, and the recruitment of high caliber physician leaders.• Acting COO to ensure a smooth leadership transition.• Completed facility master plan and long-range financial plan with the collaboration of medical and finance leadership.• Health system leader for academic affiliation with Penn School of Medicine.• Partnered with HR and organizational development to build a cultural integration strategy to onboard acquired practices.• Developed physician recruitment and succession plan for the health system.• Improved physician satisfaction from the 36th percentile to the 89th percentile by improving access to care and quality, enhancing communication, and physicians’ engagement in the strategic planning process.• Chartered a Patient and Family Advisory Group to improve the patient experience across the care continuum.

Operations executive responsible for the development of the integrated mission, strategic plan, resource allocation and operational plans for surgical services, laboratory, imaging, physician practices, air and ground transport services, behavioral health, and community health. Identified in succession planning as a successor to the CEO. Managed 8 direct and 1,000 indirect reports, and $520M annual revenues.• Health system executive for business acquisitions and integration.• Health system executive for all Joint Ventures Board of Directors.• Spearheaded expansion into secondary markets to increase access to care and generate new revenue opportunities.• Managed all employed and contracted physician contracts.• Launched and managed 100 multispecialty ambulatory locations in secondary markets (ASCs, multi-specialty centers)• Launched performance dashboards to improve quality and operational capabilities and accountability.• Met 90th percentile ranking in the Press Ganey patient satisfaction survey, 9/10 in the Gallup employee engagement survey, and 90% in the physician satisfaction/engagement survey.• Created talent development and training programs, including the successful Emerging Leader Development Program.• Restructured community health around population health and value-based strategy.