Yvonne 'Eve' Nelson Email & Phone Number

Durham, North Carolina, United States

Durham, North Carolina, United States

Worked with clients to determine type of vehicle desired.Demostrated use of features and operation of vehicles both in the show room and on test drives.Answered any questions clients had about Acura products.Aided clients in choosing accessories to add to vehicle purchases.Maintained communications with clients via email, phone, and text through purchase journey and after.Maintained company CSI.Worked towards personal and team sales goals.Embodied Hendrick Automotive Group core values of servant leadership, teamwork through trust & respect, integrity, commitment to customer enthusiasm, and passion for winning.

Durham, North Carolina, United States

-Drove revenue by providing exceptional service through relationship building, style sharing, and product knowledge.-Worked towards achieving individual goals that supported the store goals.-Provided excellent client service and customer care exceeding expectations.-Used effective communication and sales skills to convey information to clients about current promotions and credit opportunities.-Credit Captain for the store. Led by example, showing associates how to effectively sell customers on the store’s brand card and coached sales team on credit.-Operated as manager on duty during any shifts where the store manager was not present.-Handled any delicate customer service situations with discretion and ease. -Responsible for opening and closing the store.

Durham, North Carolina, United States

-Greeted customers and rang up purchases.-Promoted company credit card program and loyalty enrollment.-Assisted with visuals, floor sets, and ensured company standards for merchandise.

Chapel Hill, North Carolina

-Rang up purchases using a point of sale system; dressed and styled mannequins, arranged display cases.-Purchased new inventory into the store using careful attention to detail, critical thinking, and problem-solving.-Demonstrated familiarity with thousands of clothing brands and understanding of product knowledge.-Responsible for opening and closing the store while maintaining security.

Chapel Hill, North Carolina

-Rang up purchases using Springboard point of sale system; received new shipments into the store.-Assisted customers with finding items, offered style suggestions and ensured customer satisfaction.-Managed social media accounts for the store (Instagram, Facebook, text campaigns, constant contact emails).-Demonstrated ability to keep track of repeated customers, their likes, dislikes and contact information

High Point, Nc

- SI for HST-2251 Fall Semester 2018 - SI for HST-1102 Spring Semester 2019- Supplemental Instructors attend class, assist students in writing papers, hold office hours, and tutor students on class content.

High Point, North Carolina

-Called potential donors, previous donors, and alumni to update them on campus events and discussed ways in which they could financially support the university.-Fundraised thousands of dollars for the university over three years.-Communicated clearly on the phone while demonstrating high standards of service, leadership, and best sales practices with donors; spoke with confidence and ease, expressing clear communication and interpersonal skills.-Demonstrated critical thinking in a fast-paced environment and independent problem-solving.-Collaborated with other callers in a team-oriented environment.-Exercised discretion when handling sensitive and confidential information.

High Point, Nc

Office assistant for the Department of Religion and Philosophy at High Point University- Made copies, delivered mail, helped to maintain organization within the office- Assisted department professors with tasks

Student interviewers complete High Point University Polls and other survey research projects on behalf of the HPU SRC. On-going training in research ethics, survey methodology, and interviewing techniques are part of the job. The SRC trains student interviewers in all required skills and knowledge: research ethics, interviewing techniques, and use of the data collection system• Completed phone interviews with North Carolinians.• Exhibited work ethic and the desire to work independently in a flexible environment.• Worked with a team of interviewers to achieve SRC production goals & other duties as assigned.

Bachelor'S Degree, International Relations And History

Activities and Societies: Presidential Scholarship Program, Phi Mu Fraternity, Phi Alpha Theta History Honors Society, Alpha Lambda Delta.

High School

Activities and Societies: Social Justice Academy, FCCLA, Varsity Swim Team