Yvonne Högsvik Email & Phone Number

-Responsible for purchasing, negotiating and close agreements within Professional Services, both current and new suppliers for consultant and work packages to among other, Communication & PR, IT, HR, and finance departments.

Göteborg, Sverige

- Responsible for negotiating with both current and new suppliers, both Swedish and international supplier. - Responsible for negotiating all contracts. - Developer and responsible of the purchasing process our organisation is follow and working after. - Support for the buyers.- Purchaser during project of docking of the vessels.

Göteborg, Sverige

- Negotiated with Swedish and international suppliers, both for developing existing agreements and negotiation of new agreements. - Developed the strategic formulation process as we worked after. - Managed daily purchases of spare parts, supplies, working clothes etc. to the vessels. - Planning the supply of spare parts and supplies for ships, both nationally and internationally with logistics partners.- Inspection and approval of invoices.

Göteborg, Sverige

- Received the orders for service of navigation and radar equipment. - Purchased parts and materials and co-ordernated service and spare parts world wide. - Developed and monitored performance of quality of completed services.

Göteborg, Sverige

Consulting assignment.Assisted the CEO and management team in daily operations. - Reported weekly statistics of sales results. - Secretary at monthly senior-management meetings and responsible for distribution within the organisation. - Registered and certified travel expenses. - Arranged/planned and ordered business trips. - Arranged/planned meetings and conferences both nationally and internationally.

Göteborg, Sverige

- Received all incoming cases by phone and e-mail that came in to the support department from customers. Registered CSRs in new case management system. - Responsible for the case was resolved in a timely manner and that the answers given to the customer. The role also included the allocation of recourses and co-ordination /planning and scheduling of 24 hours support. - Coach for the case management systems. Responsible for the project to introduce SMS to the department and to… Show more - Received all incoming cases by phone and e-mail that came in to the support department from customers. Registered CSRs in new case management system. - Responsible for the case was resolved in a timely manner and that the answers given to the customer. The role also included the allocation of recourses and co-ordination /planning and scheduling of 24 hours support. - Coach for the case management systems. Responsible for the project to introduce SMS to the department and to train the users.- LDA (Local Data Administrator) for the systems.- TR (Trouble Report) expert forwarded TR reports to the proper design department within the Ericsson Group. - Web-master, responsible for the information of the department’s intranet. Was also responsible for setting up the marking packages and systems upgrades on the web. Show less