Business Analyst - Technology
CurrentDocumenting current processes while asking the dreaded "why?" question over and over to identify improvements to the employee and customer experience.
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@weendeavor.com
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1 phone found area 724
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Yvonne Duda is listed as Working with leaders to imagine the possibilities while defining the path that will lead to simple, yet engaging customer and employee experiences! at Endeavor Communications, a company with 68 employees, based in Venetia, Pennsylvania, United States. AeroLeads shows a work email signal at weendeavor.com, phone signal with area code 724, and a matched LinkedIn profile for Yvonne Duda.
Yvonne Duda previously worked as Business Analyst - Technology at Endeavor Communications and Manager - Products and Tools Training at Centurylink Business. Yvonne Duda holds Bachelor'S Degree, Accounting, Economics And English, 3.12 from The Pennsylvania State University.
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Everybody knows it has to happen, but NOBODY wants to do it! I'm that weirdo extrovert who loves to dive into boring details and document processes, investigate alternatives to the current structure and interrogate employees to find out Why? Why? Why? I'm still never surprised when I find out that "we always cut the roast because Grandma's original pot was too small!" And I'm always excited when we find small impactful improvements that make everyone's life a little easier and the customer a lot happier!Proven disciplines in documentation and design that work hand in hand to increase customer and employee experiences for an overall company culture WIN/WIN. Experienced in a fun, authentic practice that encourages honest discussions on best practices, areas of responsibilities and role definitions while kicking "we've always done it this way" to the curb. Throw in a few prayers to the continuous improvement cycle gods, and that's my recipe.I can truly say "my work is never done?" and I LOVE it!I also have a keen interest in leadership development programs to ensure that management develops the appropriate culture that's a win/win/win for employee engagement, customer experience AND corporate/organizational results!
Listed skills include Telecommunications, Strategic Planning, Project Management, Cross Functional Team Leadership, and 29 others.
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Cloverdale, Indiana, United States
Documenting current processes while asking the dreaded "why?" question over and over to identify improvements to the employee and customer experience.
Greater Pittsburgh Area
Responsible for managing the creation and facilitation of new hire curriculum across all Business channels.
Greater Pittsburgh Area
Responsible for facilitating New Hire curriculum for the Acquisition channel. Develop and facilitate ad-hoc virtual and face to face training around new products and services.
Ankara, Turkey
Taught Iraqi and Iranian refugees to speak English to afford them a more comfortable future.Helped collect household and clothing donations to be distributed to the registered refugees.Distributed donated items to refugees and created fundraising events to help open other satellite distribution centers.
Ankara, Turkey
Taught all grades (K-12) as a substitute teacher in Ankara, Turkey. Worked frequently with English as a Second Language students.Assisted administrative staff when not teaching.
Charlotte, NC
Responsible for hiring, training and managing North and South Carolina account executives in both the Major and Small Business segments. Worked with Pricing & Offer Mgmt. and engineering resources to create unique offers to support sales reps in penetrating new accounts to Qwest and expanding services to existing Qwest customers. Responsible for.
Helped to create workflow management tool to track orders through implementation and use data for sales compensation reporting, revenue estimates and customer billing. Designed customer service web portal to allow customers to view order status, trouble ticketing events and request network changes and/or assistance. Trained internal and external.
Increased account based revenue by over 30% in less than six months.Increased Internet related sales in branch by over 200%. Increased revenue in territory by over 150% with zero losses. Gold Club award. Trained sales associates in new technology.
Analyzed and challenged the Strategic Plans and Estimates of over 2,500 business units.Responsible for ensuring the integrity of over $300 million in monthly revenues.Managed the design, development, QA testing, pilot and implementation of a decision support system for tracking proposal and sales activity. Trained entire sales force.
Other employees you can reach at weendeavor.com. View company contacts for 68 employees →
Adrianna Patterson
Colleague at Endeavor Communications
United States, United States
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Sharon Masters
Colleague at Endeavor Communications
Greencastle, Indiana, United States, United States
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Jo A
Colleague at Endeavor Communications
United States, United States
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Mike Rossok
Colleague at Endeavor Communications
Cloverdale, Indiana, United States, United States
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JP
Jim Pritchard
Colleague at Endeavor Communications
Cloverdale, Indiana, United States, United States
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JP
Jordyn Pitts
Colleague at Endeavor Communications
Greencastle, Indiana, United States, United States
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JO
Jacob Orourke
Colleague at Endeavor Communications
Cloverdale, Indiana, United States, United States
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Kimberly Rudolph
Colleague at Endeavor Communications
Greencastle, Indiana, United States, United States
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James (Jim) Ellett
Colleague at Endeavor Communications
Coatesville, Indiana, United States, United States
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Rebecca Whitt
Colleague at Endeavor Communications
Jacksonville, Florida, United States, United States
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Activities and Societies: Panhellenic Council, Alpha Gamma Delta, Greek Week Chair, Peer JuryJoined Alpha Gamma Delta as a Freshman, sat.
Activities and Societies: Cheerleader, Yearbook, Key Club, Interact Club, Softball, School NewspaperCheerleader, Class Secretary and.
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Yvonne Duda works for Endeavor Communications.
Yvonne Duda is listed as Working with leaders to imagine the possibilities while defining the path that will lead to simple, yet engaging customer and employee experiences! at Endeavor Communications.
AeroLeads has found 1 work email signal at @weendeavor.com for Yvonne Duda at Endeavor Communications.
AeroLeads has found 1 phone signal(s) with area code 724 for Yvonne Duda at Endeavor Communications.
Yvonne Duda is based in Venetia, Pennsylvania, United States while working with Endeavor Communications.
Yvonne Duda has worked for Endeavor Communications, Centurylink Business, Centurylink, Ankara Refugee Services, and Department Of Defense Dependents School.
Yvonne Duda's colleagues at Endeavor Communications include Adrianna Patterson, Sharon Masters, Jo A, Mike Rossok, and Jim Pritchard.
You can use AeroLeads to view verified contact signals for Yvonne Duda at Endeavor Communications, including work email, phone, and LinkedIn data when available.
Yvonne Duda holds Bachelor'S Degree, Accounting, Economics And English, 3.12 from The Pennsylvania State University.
Yvonne Duda is listed with skills including Telecommunications, Strategic Planning, Project Management, Cross Functional Team Leadership, Program Management, Team Building, Project Planning, and Voip.
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