Yvonne Lo Email & Phone Number

New York, New York, US

Clients: Wyndham Corporate, Wyndham Grand Clearwater Beach, Wyndham Grand Rio Mar, Wyndham Palmas, Goldwynn Resort & Residences, Ocean Hotels Group, Briggs & Riley, Octant Hotels

Los Angeles, CA, US

• Served as the primary day-to-day client contact and counsel on strategic strategies, planning, and execution of media programs
• Proactively pitched and secured clients in top tier consumer, trade, & business media outlets
• Created monthly strategy plans and drive media results that exceed KPIs in media placements and influencer partnerships
• Oversaw the store/restaurant openings of new corporate-owned and franchise locations
• Maintained client-facing weekly progress updates, bi-weekly call agendas, monthly activity reports, and yearly recap reports
• Contributed to new business decks and creative positioning plans

Los Angeles, CA, US

Los Angeles, CA, US

Los Angeles, CA, US

New York, NY, US

• Secured print and online coverage for clients through targeted media outreach and pitching
• Managed and created content for client's social media accounts
• Measured advertising value of online and print in publications
• Collaborated on creative initiatives and provide day-today social media content for clients
• Compiled media lookbooks and documents for clients prior to events, trips, and briefings
• Maintained progress reports and archive media hits

New York, NY, US

New York, NY, US

• Welcome and greet customers upon their arrival
• Accommodate walk-ins and optimize reservations using OpenTable
• Receive take-out and delivery orders to input into the POS
• Answer any questions customers may have in regards to the restaurant, food, and/or service
• Communicate with coworkers to create a pleasing environment for customers

Portland, OR, US

• Tracked company coordinated placements, clipped coverages using Snagit Editor and updated client’s MAP for internal meetings
• Compiled and drafted media result reports for client's review using Sysomos and Google Analytics
• Built media lists and editorial calendars for various initiatives
• Conducted research for new business, pitch ideas, and brand outreach
• Provided administrative support including office maintenance, screening phone calls, managing expenses, and preparing media mailers

New York, NY, US

• Monitored outlets and clipped press placements using Photoshop
• Researched media outlets, food trends and travels
• Compiled and updated internal lists including media lists, event invites, and RSVP lists
• Assisted in planning and staffing events when needed
• Performed administrative work for the entire office including answering phones, mail and courier services, and office maintenance

New York, New York, US

• Produced content and graphics to upload on social media platforms such as Facebook and Instagram
• Promoted featured products by photographing and editing images
• Operated Square App during sales transactions
• Answered customer inquiries on policies and procedures
• Compiled, filed, and organized customers’ orders, inventory reports, and sales transactions

New York, NY, US

• Managed and designed all newsletters for members and subscribers on mailing list via MailChimp
• Coordinated with AlleyNYC Social, Events, and Media teams to provide the weekly updates on events and activities
• Searched for content and graphics on Tumblr to visually enhance newsletters
• Assisted start-up clients with ad hoc projects on an on-going basis
• Schedule weekly meetings with co-founders to review design and content for the newsletter

• Created, translated, and edited articles to be featured on the company blog (http://blog.asianinny.com/?s=Yvonne+Lo)
• Wrote reviews for events such as movie screenings, press conferences, concerts, and restaurants
• Interviewed directors and actors of upcoming films and published via WordPress
• Updated and posted company events, articles, job postings, and graphics on a daily basis
• Communicated with clients to distribute the necessary promotional materials
• Researched and reached out to potential vendors and venues for event productions

Louisville, Kentucky, US

• Acted as a liaison and coordinated campaigns with local retailers and Haier headquarter
• Assisted with promotions via local newspapers, billboards, pamphlets and inquired advertising costs
• Trained and oversaw brand ambassadors' sales performance

• Confirmed patient's eligibility with insurance providers
• Scheduled appointments according to the doctor's availability
• Recorded personal and confidential client information prior to doctor visits
• Answered and transferred phone calls to designated offices

• Maintained constant surveillance of patrons to ensure a safe facility
• Provided emergency care and treatment as required until the arrival of EMS
• Created reports regarding pool injuries, maintenance, inventory, and lost and found items

• Acted as an interpreter for the supervisor and assisted the manager in business transactions
• Distributed samples while announcing the specials and promotions
• Developed relationships with customers
• Maintained a clean and safe establishment

• Kept track of summer enrichment students' attendance record and faculty payroll information
• Translated phone calls when necessary
• Organized travel arrangements by booking and schedule events

Bachelor Of Arts (Ba), Corporate Communication

Journalism

Mandarin Chinese

Education record