Yvonne B. Pérez Email and Phone Number
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At the forefront of healthcare operations, my mission at Firstsource as Global Head of Provider Operations is to revolutionize client service delivery. With an unwavering commitment to excellence, my team and I harness the power of RPA / AI / Gen AI to elevate the standards of efficiency and quality in the healthcare industry. Our work centers around streamlining processes and ensuring compliance, which has become a hallmark of our operations.We continue to break new ground, shaping the future of healthcare operations while delivering substantial value to our customers, partners, and the communities we serve.
Firstsource Ind Limited
View- Website:
- firstsource.com
- Employees:
- 21309
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Global Head Of Provider Operations, Senior Vice President OperationsFirstsource Ind LimitedSan Antonio, Tx, Us
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Global Head Of Provider Operations, Senior Vice President OperationsFirstsource Ind Limited Oct 2023 - Present -
Enterprise Vice President, Rpa, Insourcing And QualityTrinity Health (Hq Michigan) Jul 2022 - Oct 2023Livonia, Mi, Us -
Vice President, Revenue CycleTrinity Health (Hq Michigan) Sep 2018 - Jul 2022Livonia, Mi, Us
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Vice President, Patient To Payment, Revenue CycleNthrive Jan 2018 - Jun 2018Plano, Tx, Us -
Vice President, Account Revenue Cycle ServicesNthrive May 2017 - Jan 2018Plano, Tx, Us
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Vice President, Client StrategyNthrive Mar 2016 - May 2017Plano, Tx, Us
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Vice President, Eligibility ManagementMedirevv May 2015 - Dec 2015Designing, implementing and managing MediRevv’s Eligibility Management (EM) division. Our EM staff complete eligibility assessments to identify the patient’s potential linkage to Medicaid, Disability, Victim of Violent Crime and other available medical assistance programs and provide assistance through the application process for inpatient (IP), outpatient (OP) and emergency department (ED) uninsured patients
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Managing Revenue Cycle ConsultantMedirevv Jul 2014 - May 2015MediRevv is a healthcare revenue cycle management company that helps hospitals, health systems, academic medical centers and physician groups improve their cash flow and grow their revenue. Consulting Services include:Revenue Cycle Operational Assessment; Revenue Cycle Performance Improvement; Revenue Cycle Transformation; Interim Management; Cash Acceleration; Revenue Cycle Management; Health Care Receivables Management; Health Care Patient Access Management; Revenue Cycle Key Performance Indicator (KPI) Development; Medicaid eligibility assessements and performance improvement; EBO 1st party self-pay and 1st party insurance assessments and performance improvement; Revenue Cycle Quality Assurance Assessment and Transformation
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Senior ConsultantMapes Llc Nov 2013 - Jun 2014Oviedo, Fl, UsOperational consulting for hospital providers, healthcare account receivables companies, and physician groups. -
Vice PresidentNco Financial Systems, Inc. Apr 1997 - May 2013Responsible for operational, revenue, and profitability performance, as well as hospital customer and patient/customer satisfaction for Eligibility Patient Advocacy Liaisons (EPALS) and Extended Business Offices (EOS) National Business Units. Worked with multiple healthcare systems ranging from 90 beds to 2000 beds, focusing on strategic initiatives for revenue cycle process improvement and maximizing operational performance and cash flow. Responsible for approximately 900 employees. Revenue Cycle ManagementResponsible for operational, revenue, and profitability of patient collections, third-party commercial insurance collections; third-party governmental collections, billing and performance to ensure timeliness accuracy, compliance and patient satisfaction.Skilled in hiring, training, and coaching revenue cycle staff from management to Patient Account Representatives. -
EnsamblesLeviton Jan 1993 - Apr 1997Melville, New York, UsResponsible for Import/Export, Systems, Human Resources, Payroll, Infirmary, Security, and Accounting. Functioned as the alternate ISO-9000 Coordinator and ISO-9000 Internal Auditor. Developed aptitude test for job applicants to measure capability for better screening. Reduced administrative costs and maintained budget requirements. Designed induction process and training procedures for new personnel. Developed and executed an evaluation program for new hires, which ultimately led to higher production rates and lower turnover. Developed employee handbook. Coordination with Mexican and U.S. Customs Brokers.Key Achievements• Reduced rotation by 12%• Reduced absenteeism by 30% and implemented attendance, security rules and regulations• Reduced Mexican Social Security costs and accident rates by 10% annually
Yvonne B. Pérez Skills
Yvonne B. Pérez Education Details
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University Of The Incarnate WordGeneral
Frequently Asked Questions about Yvonne B. Pérez
What company does Yvonne B. Pérez work for?
Yvonne B. Pérez works for Firstsource Ind Limited
What is Yvonne B. Pérez's role at the current company?
Yvonne B. Pérez's current role is Global Head of Provider Operations, Senior Vice President Operations.
What is Yvonne B. Pérez's email address?
Yvonne B. Pérez's email address is yv****@****lth.org
What is Yvonne B. Pérez's direct phone number?
Yvonne B. Pérez's direct phone number is +180178*****
What schools did Yvonne B. Pérez attend?
Yvonne B. Pérez attended University Of The Incarnate Word.
What are some of Yvonne B. Pérez's interests?
Yvonne B. Pérez has interest in Children, Civil Rights And Social Action, Poverty Alleviation, Science And Technology, Human Rights.
What skills is Yvonne B. Pérez known for?
Yvonne B. Pérez has skills like Revenue Cycle, Process Improvement, Revenue Cycle Management, Healthcare, Hipaa, Medicaid, Team Building, Healthcare Industry, Management, Performance Improvement, Healthcare Information Technology, Physicians.
Who are Yvonne B. Pérez's colleagues?
Yvonne B. Pérez's colleagues are Maheshwari Thangamani, Yogaraj Mariyappan, Saikumar Talla, Roshan Damodaran, Jeremy Bryant, Darrell Patterson, Sastha S.
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