Yvonne Salinas

Yvonne Salinas Email and Phone Number

Experienced Service Lead seeking a new opportunity @ Cotiviti
atlanta, georgia, united states
Yvonne Salinas's Location
Plano, Texas, United States, United States
About Yvonne Salinas

10+ years of proven track record of developing long-term relationships with customers, connecting with key internal stakeholders, and ensuring the timely and successful delivery of solutions. Known for successfully leading new and existing projects to completion through extensive research and strategic planning.

Yvonne Salinas's Current Company Details
Cotiviti

Cotiviti

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Experienced Service Lead seeking a new opportunity
atlanta, georgia, united states
Website:
cotiviti.com
Employees:
3283
Yvonne Salinas Work Experience Details
  • Cotiviti
    Medical Records Call Center Lead
    Cotiviti 2019 - Present
    Dallas-Fort Worth Metroplex
    • Inbound and Outbound call center environment• Receive medical record requests from patients • Process payments using the RMS payment system to process medical records requests• Handle record escalations requests and managed case portfolio• Met and exceeded daily/ monthly goals to ensure timely and efficient call management• Consistently achieve quality audit scores of about 98% for call accuracy.
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  • Advice Local
    Account Team Lead
    Advice Local Jul 2015 - Jun 2023
    Mckinney, Texas
    View
  • Dcsc
    Operations Manager
    Dcsc 2005 - 2015
    Allen, Texas

Yvonne Salinas Skills

Microsoft Office Management Call Center Administration Team Leadership Employee Training Escalation Resolution Customer Service Google Adwords Google Analytics Sales And Marketing Leadership Workforce Management Social Media Marketing

Frequently Asked Questions about Yvonne Salinas

What company does Yvonne Salinas work for?

Yvonne Salinas works for Cotiviti

What is Yvonne Salinas's role at the current company?

Yvonne Salinas's current role is Experienced Service Lead seeking a new opportunity.

What skills is Yvonne Salinas known for?

Yvonne Salinas has skills like Microsoft Office, Management, Call Center Administration, Team Leadership, Employee Training, Escalation Resolution, Customer Service, Google Adwords, Google Analytics, Sales And Marketing Leadership, Workforce Management, Social Media Marketing.

Who are Yvonne Salinas's colleagues?

Yvonne Salinas's colleagues are Abhinav P, Nellita Reeves, Lisa Sims, Swathi Gb, Boyd Fullmer, Deepa Srinivasan, Sumit Sarkar.

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