Yvonne Sommer Email & Phone Number

United States

Seattle, Washington, United States

Works closely with the executive leadership team, lead strategic, transformational and operational improvement projects working with a cross functional team to enable process, technology and organizational effectiveness.

Phoenix, Arizona, United States

WebPT is the leading electronic medical record (EMR) solution for physical, occupational, and speech therapists. In addition to its EMR, WebPT offers a full portfolio of supporting software solutions as well as billing (RCM) services. Responsibilities: Report directly to the Senior Director of PMO (Project Management Office) as a Senior Project Manager that specialized in RCM (Revenue Cycle Management) process improvement projects and worked day-to-day closely with the SVP of RCM and leadership to implement changes to increase business scalability and Enterprise-readiness.Accomplishments: • Lead and successfully executed multiple projects within RCM operations that improved and standardized processes to support scalability within the organization.• Developed staffing models with projected labor spend to strategically support Enterprise-level clients.• Developed strategy to rollout data-driven reporting & metrics monitoring throughout RCM.• Worked closely with Product and Technology to leverage better workflows through technology rather than manual labor.

Nashville, Tennessee, United States

KEPRO is the leading quality improvement and care management organization with a focus on reducing unnecessary use of health care resources and optimizing the quality of care for public and commercial clients. Responsibilities: Reported directly to the Chief of Operation, this role within the organization was to support a multitude of optimization initiatives that focus on efficiency, quality, and cost savings, as well as oversee all facilities (15 offices throughout 13 states), managing contracts, vendors, and facility-related projects. Accomplishments: • Lead the Operations and supporting teams to a new process of tracking and tracking contingent and independent contract workforce labor and invoicing.• Formalized and structured the Optimization program within KEPRO to capture initiatives, develop ROI and drive decisions.• Managed the physical move of contracts from Minnesota to Tennessee to include recruiting, facility expansion, and office space reductions and closures.

R1 RCM is a leading provider of technology-enabled revenue cycle management services across hospitals, health systems and physician groups. Responsibilities: Within the Physicians and EMS Revenue Cycle Management divisions, lead the execution and management of strategic programs focused on increasing efficiency or quality, decreasing costs or positively impacting our operational metrics.Accomplishments: • Directly supported Anesthesia RCM operations with executing improvement plans to successfully increase the gross margin by over 360% year-over-year.• Developed and applied staffing models to strategically downsize client inventory.• Lead the transitioning of work from onshore to offshore for the Anesthesia RCM operations, moving from a 20% offshore workforce to over 80% offshore within one year.• Lead the transition of offshore workforces of over 700 employees between two countries and multiple cities.• Acted as a change agent, responsible to drive R1 cultural transformation through the application of the continuous improvement principles, methods, and tools.

Intermedix Corporation provides technology-enabled solutions for America's health and safety net. Our solutions support and connect healthcare providers, public health agencies, and emergency management personnel. We take pride in serving our clients with extensive industry expertise and exceptional technology to back it up.This position centers around collaborating with a diverse group of stakeholders to understand existing and new technologies, build content and assist with marketing strategy.Responsibilities Include:• Communicate with stakeholders to understand rapidly changing and complex technology• Develop customized marketing strategy for an array of specialized markets• Develop and edit content for newsletters, collateral, ad copy• Develop content to communicate technical information in a variety of ways, including sales collateral for print and digital media, detailed technical product descriptions, customer and marketing communications • Develop and maintain digital content, including consideration for search engine optimization• Act as a project manager for marketing campaigns and other related activities

Baton Rouge, Louisiana Area

InfiniEDGE Software is an award-winning technology solutions company specializing in custom development of websites and web and mobile applications. Their customer base spans across many industries to include government, healthcare, industry, private/corporate, and education. Responsibilities: The Project Manager is responsible for the full project lifecycle from the initial customer meeting through the roll-out of their solution. This includes, but is not limited to: ROI analysis (for internal projects), costing and budgeting, project scheduling, constructing business requirement lists, functional specifications, scopes of work (SOW), prototypes, wireframes, and process flow documents. as well as testing, QA and support. Accomplishments: • Taken the lead on all RFP (Request for Proposal) research, evaluation, and formal responses. • Revamped functional requirements document standards to produce a higher quality, professional document that was able to both be easily read and signed-off by a client and that acted as the sole document used by Development to create the software design plan.

Augusta, Ga

Intermedix leads the industry with business and technology solutions designed to manage the revenue cycle, promote preparedness and interoperability, and support incident response management and documentation for the emergency healthcare system. Intermedix acquired ESi, the global leader in crisis information management technology, in December 2012. Responsibilities:• Collecting and analyzing the product’s business requirements and transferring the same knowledge to development team.• Providing suggestions to the software development team during the development stage of product to meet the client’s business needs.• Preparing accurate and detailed requirement specifications documents and functional specification documents.• Communicating effectively with external clients, third-party vendors, and internal teams to deliver product’s functional requirements like screen, interface, and GUI designs.• Participating or leading usability studies of both proposed and existing solutions.Accomplishments: • As an integral member of the Product Management team developed company roadmaps, proposed and presented new product concepts, verticals, and market placement strategies • Singlehandedly, managed the entirety of the WebEOC product suite to include (but not limited to): WebEOC Professional, WebEOC Town Square, Mapper Professional, WebEOC Fusion, Resource Manager, Passenger Data, and Team Manager • Ran the WebEOC User Advisory Board, a group of WebEOC users that represented the market space.

Augusta, Ga

ESi is the global leader in crisis information management technology, pioneered the market with WebEOC®, the world's first Web-enabled emergency management communications system. ESi supports over 500 federal, county/municipal, state, corporate, health care, university, and international customer sites.Responsibilities: The Manager of Product Management is responsible for the day-to-day operations of the Product Management team, providing strategic leadership to ensure individual product requirements match overall company goals and strategy, and coordinating product release management, training, operations and marketing during the product life-cycle with other corporate divisions and staff.Accomplishments:• Managed the majority of ESi’s core product suite: WebEOC Professional, WebEOC Town Square, IAP (Incident Action Plan), Resource Manager, Passenger Data, and Team Manager• Managed all partner products: Boards Talk (VoxGen), Continuity Planner (SunGard), Incident Manager (SunGard), and WebEOC-MIR3 Interface (MIR3)• Created and managed the first company process for Software Enhancement Requests (SERs) from customers.

Augusta, Ga

Sonic Healthcare USA (formerly Mullins Pathology & Cytology Laboratory) Augusta, GA locations is a clinical laboratory and pathology site, and part one of the world's largest medical diagnostics companies - locally servicing 13 hospitals and over 1,000 clients in the Augusta-Aiken and Atlanta areas. Responsibilities: With an IT staff of 6, manage both the IT needs of our staff and 150 employees in 7 locations and the needs of our customers. Develop IM/IT strategies, maintain the IM/IT budget, and act as the central point of contact for new client installations, and the support of existing clients. Produce and standardize all documents, to include: scope and design documents, policies, procedures, instructions and marketing pieces. Create custom reports for business analysis with Crystal Reports, Visual Basic, MS Access, etc. Accomplishments: - Consolidated and managed over $600,000 budget for IM/IT - Automated our medical supply and inventory, containing a $200,000 inventory - Developed several automated and interfaced databases to capture net revenue of clients, client workload, sales compensation and other data analysis. - Enabled numerous man-hours saved and accurate, corporate compliant reporting

Eisenhower Army Medical Center (Eamc), Fort Gordon, Ga

4 separate assignments:08/2005 - 01/2006: Composite Healthcare System (CHCS) System Specialist II & Special Projects Lead Eisenhower Army Medical Center (EAMC) - Information Management Division (IMD), Fort Gordon, GA 10/2003 - 08/2005 Database Administrator (DBA) - Client Configuration Manager US Naval Hospital Guantanamo Bay, Cuba - Management Information Department (MID) 01/2001 - 09/2003 Project/Team Leader Eisenhower Army Medical Center (EAMC) - Information Management Division (IMD), Fort Gordon, GA 10/2000 - 12/2001 Database Administrator (DBA) - Administrative Assistant for the Director TRICARE Latin America and Canada (TLAC) Lead Agent, Fort Gordon, GA

Armonk, Ny

Based out of New York, NY, Connections Plus offered accounting and case management solutions for the legal industry within New York, New Jersey and Connecticut.Responsibilities: Installation, training and support of both hardware and software maintained by the clients and the company. Additional focuses were on sales, marketing and web design.