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Yvonne Way is listed as IT Support Analyst at Richards Packaging Inc. at Richards Packaging Inc., a company with 161 employees, based in Cambridge, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Yvonne Way.
Yvonne Way previously worked as Support Analyst at Richards Packaging Inc. and Administrative Coordinator at Nithridge Estate Weddings & Events. Yvonne Way holds French Language Studies from Conestoga College.
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I am a results-oriented IT Support Professional with extensive experience providing remote and onsite troubleshooting, support, leading teams, facilitating classroom and one-on-on training, and possessing a passion for delivering exemplary customer service.• My excellent communication and interpersonal skills enable me to act as a mentor and leader to inspire and develop a highly productive and efficient Service Desk team• I am able to establish priorities and manage multiple tasks simultaneously in fast-paced, high-pressure environments• Approachable and knowledgeable, I build lasting relationships with clients and stakeholders.• By providing easy to understand solutions to complex IT support issues to all skill levels, I reduce the number of repeat calls and encourage an environment where clients are excited to learn new skills that increase job productivity.
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Mississauga, Ontario, Canada
Day to day duties include:-log, monitor and action manually-created and autogenerated support tickets, using Service Camp-respond to and prioritize incoming support requests received via phone and email, based on level of urgency and location/time zone-provide support to Windows 8-10 users including hardware, software, computer peripherals.
Ayr, Ontario, Canada
Dundas, ON
195 The West Mall, Toronto, Ontario
Day to day operation of internal IT Service Desk. Supervision and leadership of team of 6 Level 1 Service Desk agents providing remote computer support to over 1,500 internal clients. Mentored and coached team of 8 Level 2 Technicians responsible for providing desk-side IT support and maintenance of all desktop computers.
Toronto, Ontario
Provided phone, email and desk-side IT support in a high-pressure, legal environment of approximately 1,200 employees, including after-hours on-call support for remote and international end-users
Toronto, Ontario
Provided phone, email and desk-side IT end-user support, provided classroom, one-on-one and seminar-style training to administrative and professional end-users in corporate law firm consisting of over 1,000 employees
Other employees you can reach at richardspackaging.com. View company contacts for 161 employees →
Jean Painchaud
Colleague at Richards Packaging Inc.
Montreal, Quebec, Canada, Canada
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Iris Rothstein
Colleague at Richards Packaging Inc.
Los Angeles, California, United States, United States
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Suren Malla
Colleague at Richards Packaging Inc.
Nepal, Nepal
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CK
Christopher Kelly
Colleague at Richards Packaging Inc.
Dartmouth, Nova Scotia, Canada, Canada
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Sandy Smith
Colleague at Richards Packaging Inc.
Winnipeg, Manitoba, Canada, Canada
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Kovil Pillai
Colleague at Richards Packaging Inc.
Panvel Taluka, Maharashtra, India, India
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LY
Ling Yee
Colleague at Richards Packaging Inc.
Edmonton, Alberta, Canada, Canada
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Marcel Lapensee
Colleague at Richards Packaging Inc.
Carleton Place, Ontario, Canada, Canada
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Bill Edgeworth
Colleague at Richards Packaging Inc.
Lakewood, Washington, United States, United States
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RB
Robert Boord
Colleague at Richards Packaging Inc.
Memphis, Tennessee, United States, United States
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Quick answers generated from the profile data available on this page.
Yvonne Way works for Richards Packaging Inc..
Yvonne Way is listed as IT Support Analyst at Richards Packaging Inc. at Richards Packaging Inc..
Yvonne Way is based in Cambridge, Ontario, Canada while working with Richards Packaging Inc..
Yvonne Way has worked for Richards Packaging Inc., Nithridge Estate Weddings & Events, Strabane Medical Office, Government Of Canada, and Snc Lavalin Group.
Yvonne Way's colleagues at Richards Packaging Inc. include Jean Painchaud, Iris Rothstein, Suren Malla, Christopher Kelly, and Sandy Smith.
You can use AeroLeads to view verified contact signals for Yvonne Way at Richards Packaging Inc., including work email, phone, and LinkedIn data when available.
Yvonne Way holds French Language Studies from Conestoga College.
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