Yana Voronkova Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Alberta, Canada

Led and managed full life-cycle project management, developed strategies, evaluated service offerings, and provided strategic advice while ensuring alignment with organizational goals.Key Responsibilities:• Analyzed and selected appropriate methodologies for business development and project management.• Led full life-cycle project management from initiation to closing.• Prepared and reviewed working paper packages for financial reporting.• Evaluated and improved service design and delivery activities.• Ensured project objectives aligned with organizational strategies and quality expectations.• Prioritized workflow and resourcing across various teams and departments.• Developed governance and operating models as needed.• Provided strategic advice to senior leaders and project sponsors.• Identified and recommended process improvements and solutions.• Designed research, collected, and interpreted data to inform project decisions.• Reviewed and prepared reports for management levels.• Responded to ad-hoc requests for information and prepared confidential advice.

Edmonton, Alberta, Canada

Developed and managed business requirements, testing, change management, and training materials for ECM systems like OpenText Content Server and Microsoft SharePoint, while supporting sales activities and ensuring high-quality deliverables.Key Responsibilities• Developed business requirements for folder taxonomy, permissions, records management, workflows, and system settings.• Created testing scripts with instructions and expected outputs.• Developed change management and training materials to support customer adoption.• Assisted in configuring, testing, and supporting ECM systems like OpenText Content Server and Microsoft SharePoint.• Facilitated User Acceptance Testing (UAT) with internal and client personnel.• Coordinated meetings between customers and technical teams.• Participated in the sales cycle, assisting with demonstrations and other sales activities.

Edmonton, Alberta, Canada

Supported the development and implementation of business requirements, testing, change management, and training for ECM systems like OpenText Content Server and Microsoft SharePoint, while ensuring high-quality, on-time deliverables.Key Responsibilities• Developed business requirements for folder taxonomy, permissions, records management, workflows, and system settings.• Created testing scripts with instructions and expected outputs.• Developed change management and training materials to aid customer adoption.• Assisted in configuring, testing, and supporting OpenText Content Server and Microsoft SharePoint ECM systems.• Supported User Acceptance Testing (UAT) with internal and client personnel.• Facilitated meetings between customers and technical teams.

Edmonton, Alberta, Canada

Designed grading strategies, improved course materials, and provided personalized tutoring to enhance student understanding and proficiency in various software tools.Key Responsibilities:• Developed and implemented grading approaches for assignments and midterms.• Enhanced student comprehension through clear explanations and personalized tutoring.• Refined course materials based on feedback to improve clarity and relevance.• Reorganized communication channels and maintained an organized database of student records and grades.• Conducted tailored tutoring sessions to improve proficiency in Microsoft PowerPoint, Tableau, Access Database, and WordPress.

Edmonton, Alberta, Canada

Led and managed club operations, focusing on virtual event planning and networking during the COVID-19 pandemic. I successfully recruited and built a team of Vice Presidents to support the club’s initiatives.Key Responsibilities:• Provided overall direction and vision for the club.• Oversaw club operations, including organizing and leading meetings and managing budgets.• Led and motivated the executive board and club members, delegating tasks effectively.• Planned and executed online events and activities in response to the COVID-19 pandemic.• Acted as the primary spokesperson for the club, representing it to university administration and external stakeholders.• Maintained clear communication with club members and other student organizations.

Bachelor'S Degree, Management Information Systems, General

Associate'S Degree, Business Administration And Management, General