Yvvone Yee

Yvvone Yee Email and Phone Number

Marketing Manager and Customer Success Executive @ MNG SOLUTIONS
Singapore
Yvvone Yee's Location
Singapore, Singapore
Yvvone Yee's Contact Details

Yvvone Yee work email

Yvvone Yee personal email

n/a
About Yvvone Yee

Meet Yvvone: a detail-oriented marketing manager and customer service executive with a proven track record of academic and professional success. With extensive experience in the information technology and services industry, she excels at crafting compelling copy and nurturing customer relationships.Yvvone combines strategic planning with innovative marketing strategies to drive success. Holding a Bachelor of Arts in English Literature (British and Commonwealth) from the National University of Malaysia, she seamlessly blends her love for storytelling with her marketing expertise.When she’s not busy orchestrating successful marketing campaigns or enhancing customer experiences, Yvvone is a travel enthusiast who loves exploring the beautiful nooks and crannies of the world, seeking inspiration in every new destination she visits.

Yvvone Yee's Current Company Details
MNG SOLUTIONS

Mng Solutions

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Marketing Manager and Customer Success Executive
Singapore
Employees:
17
Yvvone Yee Work Experience Details
  • Mng Solutions
    Marketing Manager And Customer Success Executive
    Mng Solutions
    Singapore
  • Mng Solutions
    Marketing Manager & Customer Success Executive
    Mng Solutions Oct 2022 - Present
    Singapore
    -Marketing Strategy Development: Create and implement marketing plans while enhancing existing strategies to achieve business objectives.-Campaign Analysis: Evaluate marketing campaigns for weaknesses and devise budget-friendly solutions.-Performance Analysis: Analyze website conversion rates and campaign effectiveness to identify sales drivers.-Creative Oversight: Manage the production of promotional materials, website content, advertisements, and other marketing… Show more -Marketing Strategy Development: Create and implement marketing plans while enhancing existing strategies to achieve business objectives.-Campaign Analysis: Evaluate marketing campaigns for weaknesses and devise budget-friendly solutions.-Performance Analysis: Analyze website conversion rates and campaign effectiveness to identify sales drivers.-Creative Oversight: Manage the production of promotional materials, website content, advertisements, and other marketing projects.-Client Relationship Management: Build and maintain client relationships, ensuring long-term retention by addressing challenges and providing relevant information.-Effective Communication: Collaborate with internal and external teams to understand customer needs, enhance retention and growth, and share insights.-Onboarding Improvement: Streamline the client account opening and onboarding processes to enhance the customer experience.-Market Insights: Analyze customer insights, consumer trends, and best practices to inform successful marketing strategies.-Performance Tracking: Monitor marketing performance, sales data, and ROI, preparing quarterly reports for management.-Strategic Partnerships: Build relationships and collaborate with key industry players, agencies, and vendors. Show less
  • Mng Solutions Group
    Marketing Lead
    Mng Solutions Group Jun 2017 - Sep 2022
    South West, Singapore
    -Marketing Execution: Implement and enhance marketing plans to achieve business objectives.-Material Production: Oversee the creation of marketing materials (posters, flyers, e-newsletters) in line with brand guidelines.-Content Preparation: Produce timely and accurate marketing copy and business presentations.-Digital Marketing Management: Execute online marketing initiatives, including SEO, Google Ads, Bing Ads, and website live chat.-Communication Management: Handle internal… Show more -Marketing Execution: Implement and enhance marketing plans to achieve business objectives.-Material Production: Oversee the creation of marketing materials (posters, flyers, e-newsletters) in line with brand guidelines.-Content Preparation: Produce timely and accurate marketing copy and business presentations.-Digital Marketing Management: Execute online marketing initiatives, including SEO, Google Ads, Bing Ads, and website live chat.-Communication Management: Handle internal and external marketing communications across platforms (websites, Facebook, LinkedIn).-Event Coordination: Organize and execute seminars, events, and partnerships across multiple Asian countries.-Client Engagement: Travel to meet clients and attend conferences, trade shows, and industry events.-Market Research: Conduct surveys and gather customer feedback for market insights.-Networking: Build relationships with suppliers, partner organizations, and industry professionals.-Reporting: Provide regular updates to the Marketing Director.-Team Collaboration: Coordinate with internal and external teams to ensure timely task completion and program delivery.-Sales Support: Manage sales inquiries, update marketing databases, and generate leads.-Client Liaison: Serve as the main point of contact between the Sales Director and clients, addressing requests and queries.-Administrative Support: Organize meetings and appointments, reminding the Sales Director of important deadlines.-Miscellaneous Tasks: Assist the Sales Director with corporate governance reporting and conduct relevant research as needed. Show less
  • My Gym Children'S Fitness Center Singapore
    Marketing Executive
    My Gym Children'S Fitness Center Singapore Apr 2016 - May 2017
    South East, Singapore
    -Marketing Planning: Develop and implement marketing plans aligned with key objectives and budget constraints.-Campaign Execution: Create and manage online marketing campaigns across social media platforms, including Facebook and Instagram.-Collateral Production: Collaborate with designers to produce marketing materials that adhere to brand guidelines.-Content Development: Write and proofread promotional copy for various platforms.-Partnership Development: Identify joint… Show more -Marketing Planning: Develop and implement marketing plans aligned with key objectives and budget constraints.-Campaign Execution: Create and manage online marketing campaigns across social media platforms, including Facebook and Instagram.-Collateral Production: Collaborate with designers to produce marketing materials that adhere to brand guidelines.-Content Development: Write and proofread promotional copy for various platforms.-Partnership Development: Identify joint promotional opportunities and design marketing activities with business partners.-Sponsorship Acquisition: Source and secure sponsorships for events and campaigns.-Customer Relationship Management: Engage with target audiences, addressing inquiries and complaints as a front-line representative.-Event Management: Organize and execute events and fundraisers while managing public relations efforts. Show less
  • One Home Property Pte Ltd
    Marketing Executive
    One Home Property Pte Ltd Jul 2015 - Dec 2015
    Singapore
    -Content Creation: Produced profile write-ups for over 100 property agents at OneHome and created informative articles on property tips and guides to life in Singapore.-Corporate Development: Assisted in developing and establishing the company's corporate culture and brand theme.-Social Media Management: Managed OneHome’s social media accounts (Facebook, Twitter, etc.) to enhance brand presence and engagement.-Community Engagement: Led OneHome’s online forum, engaging users in… Show more -Content Creation: Produced profile write-ups for over 100 property agents at OneHome and created informative articles on property tips and guides to life in Singapore.-Corporate Development: Assisted in developing and establishing the company's corporate culture and brand theme.-Social Media Management: Managed OneHome’s social media accounts (Facebook, Twitter, etc.) to enhance brand presence and engagement.-Community Engagement: Led OneHome’s online forum, engaging users in discussions around property needs and advice.-SEO and SEM Coordination: Collaborated with Webnatics to optimize the OneHome website through search engine optimization (SEO) and search engine marketing (SEM) strategies. Show less
  • Centro Properties Group
    Advertising & Promotions Officer
    Centro Properties Group Mar 2013 - May 2015
    Klang, Selangor, Malaysia
    Key Responsibilities:-Event Planning & Execution: Led end-to-end A&P event planning, including preparing proposals, briefs, budgets, and post-event reports.-Vendor & Supplier Management: Sourced GWP items, established supplier partnerships, and managed relationships to ensure timely and quality delivery.-Workshop Organization: Developed and executed engaging workshops by identifying suitable partners, emcees, and coordinators.Iconic Events:(A) Centro Klang Run (2013 &… Show more Key Responsibilities:-Event Planning & Execution: Led end-to-end A&P event planning, including preparing proposals, briefs, budgets, and post-event reports.-Vendor & Supplier Management: Sourced GWP items, established supplier partnerships, and managed relationships to ensure timely and quality delivery.-Workshop Organization: Developed and executed engaging workshops by identifying suitable partners, emcees, and coordinators.Iconic Events:(A) Centro Klang Run (2013 & 2014):-Coordinated the Tower Trial Run and managed registrations across email, online, and Customer Service counters.-Liaised with media and sponsors to boost event visibility and secured cash and in-kind sponsorships (e.g., drinks, health products for goody bags).(B) German Food Fest (2014):-Organized the Food Street, marketing the event to potential vendors to ensure high engagement.-Managed wine and beer sales operations, including hiring and supervising part-timers, sales tracking, and inventory management.Social Media & Digital Marketing-Platform Management: Maintained and updated Centro website and social channels (Facebook, Pinterest, Twitter) with news, events, and promotions.-Campaign Strategy: Drove brand engagement through targeted campaigns, including contests like “Moments @ Klang Ho Chiak” and “Win a Bottle of Wine” to enhance social reach.-External Partnerships: Expanded outreach by promoting on additional platforms (e.g., Pasanglang, Daily Klang) to boost foot traffic.Additional Contributions-Customer Engagement: Promoted the Centro Membership Card to shoppers and tenants, and handled inquiries and complaints as a front-line representative.-Facility Coordination: Coordinated mall amenities like vending machines, Quickpay machines, kiddie rides, and massage chairs to enhance customer experience.-Vendor Relations: Managed vendors partnerships for ad-hoc promotions and facility placements to support mall activities. Show less

Yvvone Yee Skills

Marketing Customer Service Marketing Strategy Social Media Creative Writing Copywriting Customer Focused Service Teamwork Cold Calling Mailchimp Social Media Marketing Customer Relationship Management Online Marketing Digital Marketing Microsoft Office Strategic Planning Fundraising Campaign Management Google Ads Sales And Marketing Lead Generation

Yvvone Yee Education Details

Frequently Asked Questions about Yvvone Yee

What company does Yvvone Yee work for?

Yvvone Yee works for Mng Solutions

What is Yvvone Yee's role at the current company?

Yvvone Yee's current role is Marketing Manager and Customer Success Executive.

What is Yvvone Yee's email address?

Yvvone Yee's email address is yv****@****ons.com

What schools did Yvvone Yee attend?

Yvvone Yee attended National University Of Malaysia.

What skills is Yvvone Yee known for?

Yvvone Yee has skills like Marketing, Customer Service, Marketing Strategy, Social Media, Creative Writing, Copywriting, Customer Focused Service, Teamwork, Cold Calling, Mailchimp, Social Media Marketing, Customer Relationship Management.

Who are Yvvone Yee's colleagues?

Yvvone Yee's colleagues are Gillian Saw, Tze Yin Heng, Yng Lih Su, Serkan Özün, Zhan Lun Soh.

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